By Winona Reviews | Read Customer Reviews of bywinona.com

By WinonaReviews of bywinona.com

4.68,255 reviews
Clinics
3723 Greenville Ave, STE 83040, Dallas, Texas

Call Directions Website

By Winona

About By Winona

Janet's Winona Story: Finding Energy and Balance at 54Explore All SymptomsIs HRT For Me?Join A Live Q&AOur missionAt Winona, it’s our goal to take the confusion out of menopause and help women get the solutions they need. We are a telehealth company that aims to empower, educate, and treat women throughout the entirety of their menopause journey. We offer doctor-prescribed, bioidentical hormone replacement therapy that is backed by science and shipped directly to your door. How it worksFirst, we’ll gather your medical history to determine safety and eligibility. After you complete the onboarding process, we’ll connect you with a doctor in your state. The doctor will review your onboarding answers and prescribe personalized treatment accordingly. You’ll be able to message your doctor with questions or concerns anytime, directly through our platform. Once your doctor prescribes your medication, you will typically receive it within 2-5 business days. Join the women's groupRead the journalWhat is HRT?Hormone fluctuations are part of every woman’s life; from puberty to menopause, hormones spike and wane. As women enter the menopause transition in their late 30s and early 40s, estrogen, progesterone, and testosterone begin to steadily decline, creating challenging symptoms.There are over 100 symptoms associated with declining hormones in the menopause transition, some of the most common including hot flashes, mood swings, and vaginal dryness. Hormone Replacement Therapy (HRT) is a prescription treatment used to boost hormone levels, by replenishing the estrogen, progesterone, and testosterone that diminish over time. At Winona, we only use plant-based, bioidentical hormones that are identical in molecular structure to those made naturally in your body.If you’re feeling overwhelmed by menopause symptoms, you’re not alone. Winona’s board-certified physicians are available to listen to your concerns and design a personalized HRT plan just for you. Read all about HRT. What is

By Winona (bywinona.com) has 8,255 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: bywinona.com
Website: bywinona.com
Category: Clinics
Location: Dallas, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 88% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

How we calculate scores

Is this your business?

Correct your details and reply to customers in public. Both are free.

Claim this listing

More in Clinics, Texas

By Winona reviews

8,255 approved reviews, newest moderated first

Jenny C.
Feb 6, 2026
It has change my life ….
It has change my life ….
Response from By WinonaFeb 6, 2026
This is wonderful, Jenny! Thank you so much for sharing!
Report
Tina R.
Feb 5, 2026
Couldn’t get a message to the doctor to…
Couldn’t get a message to the doctor to refill a prescription. Website was not working
Response from By WinonaFeb 6, 2026
Thank you for sharing your feedback. When you reached out to our Patient Care Team for help with a refill request, we were happy to provide guidance on next steps and share a general timeline for when to expect a response from your Winona doctor. At that time, our website was operating normally. We’re always here to support you if you need anything further. :)
Report
Tamara C.
Feb 5, 2026
Caring and responsive
Caring and responsive
Response from By WinonaFeb 6, 2026
Thank you so much for your kind words! We’re really glad to hear you felt cared for and supported. Our team is always here if you need anything at all.
Report
Cindy C.
Feb 5, 2026
Mostly been really great
Mostly been really great, not being able to suspend temporarily on my account is irritating. Having to send a message that seems to confuse the receiver is frustrating and went back and forth fo a few days. Maybe Add a way to temporarily suspend shipments on accounts could save a whole bunch of time and frustration for everyone?
Response from By WinonaFeb 6, 2026
We’re glad to hear you’ve had a mostly great experience with us! Thank you for your review and for sharing this thoughtful feedback. Patients do have the option to pause prescriptions through the patient portal, and we truly appreciate you letting us know how we can make that process clearer and easier to use. We’re glad our Patient Care Team was able to support you along the way, and your suggestion is valuable as we continue improving the experience. If you have any other questions or concerns, please don’t hesitate to reach out — we’re always happy to help you. :)
Report
Rebecca & Z V.
Feb 5, 2026
A Smooth, Supportive HRT Experience
I’ve had an outstanding experience with Winona’s hormone replacement therapy services. From the very beginning, the doctor was incredibly thorough during the intake process and consistently responsive throughout follow‑up, which gave me a lot of confidence and peace of mind. The medication arrives quickly every three months, and the pricing is refreshingly competitive compared to other options I explored. We’re now working on getting reimbursement through our insurance prescription plan, and even that process has been smooth so far since Winona provides all the paperwork you need without even being asked. Overall, Winona has delivered excellent care, reliable service, and real value. I’m genuinely grateful for the support they provide.
Response from By WinonaFeb 5, 2026
Thank you so much for sharing this thoughtful review, we truly appreciate it. We’re glad to hear you felt confident and supported throughout the intake and follow-up process, and that timely delivery and competitive pricing have made a difference for you. It’s also great to know the insurance reimbursement process has been smooth and well supported. We’re grateful for your trust and kind words, and we’re honored to be part of your journey.
Report
Michelle A.
Feb 5, 2026
Easy Menopause Care!
Great staff with quick assistance and response times! Very pleased with how easy set up and order are!
Response from By WinonaFeb 5, 2026
Thank you for your kind words! We’re glad to hear our patient care team has been helpful and responsive. We truly appreciate you taking the time to share your experience.
Report
Stephanie S.
Feb 5, 2026
This is a tricky company
Update: They have since cancelled my order. It makes me sad that it took me posting this to get a response… I will say the product is good but they must make it easier to navigate cancelation. One click button on the landing page is all you need to do. The endless emails and talking with a robot was frustrating for me. This is a tricky company, I initially wanted to pause my order but because it has been impossible to cancel my orders, I have decided to cancel and never use them. I hate companies that purposely make it difficult to cancel. IT FEELS SCAMMY!
Response from By WinonaFeb 5, 2026
Thank you for sharing your experience, we’re sorry this felt frustrating and left you with this impression. We want to be clear that Winona does not make canceling or pausing orders intentionally difficult, and we certainly never want patients to feel misled. Our patient care team is always available and happy to provide clear cancellation instructions or to assist directly with canceling an account when needed. Winona is a legitimate medical service, and we take concerns like this seriously. If there was confusion or a technical issue that prevented you from pausing or canceling as expected, we would welcome the opportunity to review this and ensure everything is resolved correctly. We appreciate you bringing this to our attention.
Report
Melissa C.
Feb 5, 2026
Sign up was easy
Sign up was easy, meds came fast. Probably I feel no difference and have been taking the meds for three months now
Response from By WinonaFeb 5, 2026
Thank you for sharing your experience. We’re glad to hear the sign-up process was easy and that your medications arrived quickly. Everyone’s body responds differently, and for some people it can take longer, or require adjustments, to notice changes. We appreciate your honesty and encourage you to continue the conversation with your Winona doctor so they can help evaluate next steps.
Report