Byram HealthcareReviews of byramhealthcare.com

The order takes too long to get to me. I could get it faster if sent by caravan. Website all of a sudden doesn't recognize my email address. Ordering by phone takes forever. You can't talk to anyone who is in charge.

Byramhealthcare is as horrible and described by 88% of its reviews. Individuals will give you their "direct" phone number, but they never answer the phone during their listed business hours, and worse, they NEVER return calls as requested. My HIPPA rights were grossly violated by using notes on my doctor's chart to deny me a DEXCOM cgm that had already been approved by Medicare. They lost the first prescription, and when they got another prescription from my doctor, they took two months of what they called "final" review, a 24hr. process, and then decided they would not honor the doctor's order. They should be put out of business for the damage they caused to my health. Byramhealthcare is grossly unprofessional and unethical. AVOID them at all costs!

P this company is the absolute worst. Their customer service people are rude and uninformed and always pawn you off on somebody else to try and solve the problem which never gets solved even the supervisors are incompetent. If I could give them less than one star I would . If you have a choice stay away from this company .

Byram Healthcare is horrible. The employees are apathetic. Byram cannot be contacted by telephone at all. The website is worthless. Products are delivered late if at all. People who travel are unable to maintain supplies using this provider. There is no mechanism in place to resolve issues, and with this bunch of dunderheads rest assured there will be issues. My last Dexcom order was delivered the day before my last sensor and transmitter expired. Unfortunately the order contained only sensors and no transmitter. I’m once again without a cgm and I will be without it for over a week according to tracking information. I’m certain that the only customers who use Byram have no alternative. Do not use this provider if you have a choice.

My initial supplies, ordered by my Dr.'s office, arrived & the compression splint was accompanied by a single compression sock. I was told by Dr.'s staff that I could purchase additional socks directly, that many of their patients did. Upon contacting Byram, I was told that they would only sell their stockings with the purchase of a additional velcro splint. When I questioned how I was supposed to launder the sock and wear it at the same time, I was insulted and told to contact the manufacturer myself. Very dismissive and angry customer service. Upon asking to speak to a supervisor, I was left on hold until I was disconnected.

I keep careful tabs on my husband’s Dexcom sensors due to the 10 day ordering rule. After ordering online for the first time, which they encourage you do, I became concerned when the sensors had still not arrived with only 3 days left on his current one. I called customer service and was told that they would not be sent until the next day because the prescription had to be renewed by the doctor and sent to Byram and that apparently took 7 days. I wish I had been notified of this because I could have helped the process take less time by contacting the doctor myself during the stall time. The Dexcom is truly a life changing medical device and people depend on having them sent on time. Does Byram know how emotional this can be for patients who have come to depend on the constant blood sugar feedback? I can understand true problems in delivery such as transportation during storms or maybe a fire in a warehouse but this seems to be an issue of communication incompetence. After reading some other reviews I realize my husband is lucky to have only a 2 day gap between sensors. Maybe Byram should consider a 15 day supply rule so they have enough time to process orders.

I have had nothing but issues with getting supplies prior to running out of the Dexcom items that I use. I am going anywhere from a week to a month without the supplies. There is always an excuse as to why I have to wait for the supplies but it is never their fault. I get insurance has specifics as to when this can happen but seriously they should be easier to get than that

Byram is never on time with there Dexcom supplies and there is no communication . I am a transplant patient waiting an organ and need constant reading on my diabetes these people are a joke once you get approved with them they have you i have tried to change to CVS but cant get covered because i am using Byram. Do not get involved with these people