Byram HealthcareReviews of byramhealthcare.com

Byram was tasked with providing me with Dexcom G7 sensors.. These sensors cost 75 dollars each at a local pharmacy. They cost 100 dollars from Amazon. Byram received a prescription for a 90 day supply or 9 units. They then charged my Medicare 2500.00 and sent me a bill for 600.. How can any company rip the government off by 1600 dollars, and then expect the person to pay almost full retail for the items on top of it.. Before you allow this company to fill any of your scripts, just know they are stealing from you and your insurance..

Terrible customer service! I was told for a week that they did not have any orders from my doctor. Then after purchasing supplies elsewhere, I get a call that they are shipping a 900$ order without my permission! They are clueless and are of zero help to fix any problem!

They don't send diabetic supplies to us when we need them but end up causing countless delays. I'm sorry we ever heard of this company. Worst company ever. Run away

There should be negative stars. By all means, DO NOT order your supplies with this company. You will pay 1000x more than any other pharmacy. They have terrible customer service and the WORST people who can not help you. They will talk to you off their sheet of key phrases and not actually provide any help or support. I repeat, DO NOT use Byram.

This is one of the worst companies I've dealt with in a very long time. Their customer service representatives lack a lot skills. This company definitely needs to invest in some customer service training! When one of their representatives argues with a Medicare agent in a three-way conversation that my medicare insurance is inactive and the Medicare agent is telling them it is in force. You know you have problems.

I want to give 0 if there is an option. This is the worst customer service I have ever experienced. Last year Byram got declined by my insurance for one of my orders, and they did nothing about it, excepting refusing my online order. Every time I had to make the order through phone, and customer service always asked me to call billing team first. No matter how many times billing said it's fine for me to place a new order, the customer service never put a note in system, so they keep checking with me when the supply is ordered, and when the supply is shipped. Today I have called over an hour to repeat my order, because somehow was rejected. The representatives had no knowledge about product, or policy. It's a nightmare.

This company sent me the wrong diabetic supplies and refused to take them back. They billed Medicare over $800 for these supplies that I cannot use. The order from my doctor clearly stated what was needed and they failed to follow the doctor’s order. They refuse to allow me to speak to a supervisor. After three hours of phone calls, I hope the problem is solved.

Our order was placed by my daughter's surgeon. Order arrived, NO invoice. We get an invoice 3 months later for $950 for for about $210 worth of supplies. They are charging $32 EACH what should be about $6 each. I call in, they say the price is the negotiated price w/ insurance company, just get the health insurance resolved. That should be insurance fraud. So, insurance pays about $600 and they send me an invoice for the rest. Absolutely not. They already got $600 for $210 of product. There is no pricing on the website. I would have rejected/returned the order if I knew how much price gouging there would be. Companies like Byrum are what is wrong w/ the healthcare industry. How are these vultures allowed to be in business?