Byram HealthcareReviews of byramhealthcare.com

Please avoid this place. Their customer service did not provide any solution, and their internet connection is very poor, so you can’t hear what they’re saying.

Order my supply of Libre3 sensors. Placed my order through Byram. They shipped my order to another of my addresses in Florida when it was supposed to come to my home in Illinois. Called them and they said I never told them to change the address but yet they bill my home address in Illinois. I told them I only have 12 days on my sensor until I am out and won't be down in Florida for 19 days. Could they ship me 1 sensor because the one I have on now will not last that long. These morons said to get someone in Florida to send them back to them and they will ship it back out to me. They said they could not guarantee that I would receive it in time. 1st of all when I called it sounded like one big party going on I could hardly understand the person on the phone. Visiting my Endocon ologist hopefully Monday and explain the situation and see if I can switch from this disaster of a company to a local pharmacy. I wish there was a star in the negative for these jerks. DON'T USE THIS COMPANY, REVIEWS SHOULD SPEAK FOR THEMSELVES, JUST LOOK...

If I could give a zero I would. We have been fighting with them Since October for my son’s medical supplies. He has been a customer since 2019 , there was an insurance change due to his disability. They have sent his doctor multiple forms about information needed and she has sent it back and then they say they need something completely different even though they sent her the form and she signed off on it. These are medical supplies need for a paraplegic and it has been going on for 2 months. Supervisors are never available , they never call back. I had o e supervisor call and then send me a direct email which I responded to. Guess what they went ghost also. Total disregard for people’s health and the company should be closed down. UPDATE: changed to a different company and received all medical supplies needed in 24 hours.

Constant delays. Frequently blaming providers for not sending info, rude, frequent delays in shipping. Can’t count to 90 days!!! I’m a Type 1 diabetic, their delays frequently cause me to be sick.

All other negative reviews are absolutely truthfull and correct. Byram Health's license should be revoked. In summary, they declined my doctor's documents for a blood sugar monitor although my insurance approved the equipment. Why ? Because they did not like my HMO insurance. They want MONEY, BIG MONEY. HMO does not pay enough by their judgment, so they reject HMO patients. To find this out, one is on hold for easily 2 hours, with an abusive "hold music", meant to drive people insane. Their staff is the rudest and most abusive ones to deal with in health care. Byram is evidently run by a Medical Mafia. Go elsewhere. This company should be investigated and closed.

When ordering with these people, it’s probably the worst experience I’ve ever had as they say one thing and your items come in two weeks later. This company doesn’t give a shit about you..

I will never purchase another product from Byram Healthcare. I received a $5,179 bill before they even submitted the claim to my insurance company. Trying to speak with someone by phone is an exercise in patience—I spent about 12 minutes on hold just to get an answer. For comparison, my doctor’s claim shows as partially paid on my BCBS portal within 24 hours. Three weeks later, there is still no acknowledgment of the Byram charge on my insurance site—yet the full bill arrived in my mailbox. The statement I received me gave me 2 weeks pay my balance in full. This is poor billing practice, poor communication, and an extremely disappointing experience overall.

one star is generous. the words despicable, unethical, unprofessional and disrespectful come to mind. I will NEVER use or recommend this disgusting company! No follow through, over charging, no experience all added up to price gouging me!!!