Byram HealthcareReviews of byramhealthcare.com

After they convinced me that they took my insurance and there would be no problems (and there were listed with my insurance), they sent 90 days of glucose monitors. Then came the bill for $800, basically a ridiculous price. Now they sent me to collections even though I have reached out for assistance from them. At the collections they say I owe $1,200. Byram might as well just be Somali owned and operated. No thanks. I am also not paying. Over my dead body.

This company is the absolute worst! Whoever runs this place needs to Resign… these are medical supply’s… they are important! Multiple times I run out of supply’s before they even Attempt to ship My order… it’s consistently 2 weeks for me to get my order.

Horrible. Ridiculous prices. Send the supplies before you realize how astronomical the price is...20 bucks at walmart they charge 200...then no returns....Hope they go under.

Byram healthcare has the worst customer service I’ve ever seen in my life!!! My mom passed away and I sent them a copy of a death certificate. They “Carlos” the supervisor said they would have to an internal review the death certificate and get back to me! I waited 8 hours for him to call me back. Yet last month I talked with another supervisor and she said everything was handled. The internal copies horrible and their billing department billed 6 months after the passing of my mom. It’s hard enough to loss your mother, but dealing with this unprofessional business is unbelievable. Don’t do any busy with this company. My mom constantly complained about them, know they are questioning a death certificate. I would give them zero stars on every aspect of this company.

Add me to the list of unhappy customers. I didn't really pick Byram. I was hooked up with them by my ostomy nurse. Wish I would have known better. Their customer service is right up there with AT&T and DirecTV. Or, I should say down there. Good luck if you have a problem and you want to speak to someone who can understand you. I've had to deal with them for a year. Thank god it is over. I had to give 1 star, else it would be zero.

I have been a nurse since 1997, and I have never run into this level of incompetence. Multiple calls, hours on hold, multiple times faxing orders, and they still get the order wrong every single time. Not just a little wrong: every single item is incorrect. Every single time. They will also tell you there's an order on the way, with a text that has an order number with a non-working link. But it just doesn't arrive, and the next person you talk to has no record of anything being ordered. Don't waste your time or effort with this company!!

I don't understand how this company can make any money when they make it so incredibly difficult to make a payment. There is no online bill pay is available as a guest. The only options are mailing a check (seriously, who even has checks anymore?) or paying by credit card over phone - no thank you; Aside from the security concern, I also want to receive a receipt for HSA medical expense tracking. Maybe online bill pay is available with an account, but I wouldn't know because it's impossible to make an account. It is an endless loop of 'send an activation email' and 'that email address isn't in our system' because my email address was never used to receive these medical supplies. A home-health nurse from a healthcare system (picked by my discharging hospital) ordered these supplies to my house and now Byram is charging me for the supplies. I had no involvement in the selection of Byram, so my email address is not in their system. Reaching out to support sends me in an endless loop of 'not my problem, try contacting xxxxx' I don't even want to make an account because my in-home wound care is complete and I have no need to use Byram again. Why has Byram put up so many roadblocks to take my money?? 'Make it easy to get paid' is simple Business 101, yet so many companies fail at it, but Byram has been the worst offender I've seen.

Billing issues are nothing but the run around! Saying I had a past due from July , however when I ordered in October there was nothing past due! Horrible experience