BydeeReviews of bydeeaus.com

Honestly think theyre scamming people...I had the same experience as someone has written underneath. Tried on bathers once over clothes, put straight back in the bag as they didnt fit. Returned them, then they refused to give me a refund for the bottoms saying they had a stain which was basically impossible. I asked for a photo or proof and they said they could not proivde that and just kept my money. Feels like Ive been stolen from by this company. I had a gift certificate given for the return of the top half which I used on a dress from them (paid extra) The dress never showed up. I let them know, they said theyd send it again. Again never showed up. After I reached out again They sent send me a 'refund notice' for which the money never showed in my account. I reached out AGAIN and apparently they had to "change the settings"of my refund so it went into my account and not another giftcard. At this point I think I had given up...when I look through by bank now I cant see it (it was last year) so maybe they did or maybe it didnt. Worst online shopping experience of my life.

I had reached out to Bydee about an issue I had with my swimmer bottoms and they had responded in less than a day being very helpful. They continued to message me days after asking for all the information and pictures and without me asking for any type of compensation they right away offered to send me all my swimmer bottoms again for free !! Extremely good customer service and my swimmers came in 2 days. Thankyou so much Bydee ❤️❤️

absolutely foul company. first thing you see on the site is the over priced swimwear. should have been my first red flag, i just figured they were really good quality (i can get the same quality at Kmart) 2nd red flag is the lack of acknowledgment regarding the returns. the sizing charts ARE SO WRONG!!! i even sized up to make sure i got the fit i wanted and they were too small… AFTER i lodged my return i was told i couldn’t get a refund… only store credit for a shop i’ll never buy from again.. pathetic.

Kim helped me in ways I didn’t expect! I am so pleased with the outcome of giving me an exception when I made a mistake at checkout. I was and will remain a loyal customer because of this and will continue to recommend bydee to all my friends and family for not only the quality but the outstanding customer service!!!

Any brand that lacks a returns/exchanges policy raises a red flag, except for custom-made items. As a customer, the ability to try different sizes and styles is crucial in making a confident purchase decision. Especially when you primarily sell online… I don't mind paying a $10 shipping fee for returns if it means having the flexibility to return items I don't like and get my money back. Bydee's policy of offering only store credit undermines trust between customers and the company. For a company of Bydee's size, there's no excuse not to accept returns unless an item is marked as final sale. Receiving returned items in perfect condition allows the company to resell them. I'm deeply disappointed because I loved Bydee's prints, styles, and felt that the bikinis were high quality. However, your restrictive return policy has deterred me from making future purchases, especially considering the premium price point. Offering free shipping, free returns, and actual refunds—not just store credit—should be standard ESPECIALLY at your price point. Do better.

Waaay overpriced for what they offer!!! Return process is ridiculous, you can’t get your money back but you get store credit instead. Postage fees add up… postage fee when you order, postage fee when you return, postage fee when you re-order as you have no choice but to use the store credit. All in all … NEVER AGAIN!!!

DO NOT BUY FROM BYDEE. Returned a piece that did not fit, tags intact and perfect condition, paid for shipping to return and advise my store credit was rejected because the item (still in it's plastic sleeve) was dirty. So they've just kept my money with not proof of their claim. RIP OFF. Will never buy from them again. There are much better quality and fit swimwear on the market with far better customer service.

Have to pay for “store credit”, not even a refund. Below average fabric and cuts, and as a normal size large I will not fit into their swimsuits. Way too small. Tried to return and I had to pay for the label and they will only give me a gift card. Took over 1 month to even issue that. What a waste.