Fly
I absolutely love how helpful this…
I absolutely love how helpful this brand is! I messaged them on Instagram and they responded right away!
Response from BydeeNov 21, 2025
Hi Fly, We are so happy we could help! Bydee Team xx

Bydee was born of a love of detail and design at our Founder’s family kitchen bench in her teens. Ever the creative, learning to sew came naturally. “It was my Mum who made sure my sister and I knew how to make our clothes and costumes,” Dessy says.Market-grown and now the head of a close-knit team, Dee's favourite part of the creative process remains all about the detail. Drawing inspiration from her travels, each new collection is designed to transport our Bydee Babes to their dream destination.Dee, known to most as Dessy Hairis, Creative Director and Founder of Bydee, formed the brand in its initial iteration in 2013. Stimulated by a swimwear obsession and her Mediterranean roots, Bydee has evolved from a market stall to an internationally recognised brand.Making the transition to the Sydney market scene once Bydee was born gave Dessy a keen eye for trends and a strong customer base. “In the early days, I would stitch my customers into their pieces while they were standing in front of me. It gave me such great insight into what our customers wanted, from styles through to design details.”Nowadays, Bydee and Dessy have moved on from sleepless nights sewing at a kitchen table to a close-knit team of passionate creatives sharing the same vision and evolving with the brand. Dessy is now lucky enough to travel around the world gathering inspiration and shooting new collections – in essence, living her dream of being the Creative Director for Bydee!
Bydee (bydeeaus.com) has 176 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Fly
I absolutely love how helpful this brand is! I messaged them on Instagram and they responded right away!
Response from BydeeNov 21, 2025
Hi Fly, We are so happy we could help! Bydee Team xx
Charmaine M.
Customer service is exceptional! Bydee crew really do go above and beyond for their clients. I’m looking forward to sporting my new swimwear on my layovers!
Response from BydeeNov 21, 2025
Hi Charmaine, Thank you so much for sharing your review! We are so happy that we could go above and beyond to make sure you enjoy your Bydee pieces. Bydee Team xx
Vivian N.
I love Bydee swimsuits! They are really expensive quality and look so nice on. I’ve gotten so many compliments from friends after posting on Instagram. I also recently had a package that was misdelivered and Alyssa and the customer service team were really quick to respond and resolve the issue for me. Love bydee swim!
Response from BydeeNov 21, 2025
Hi Vivian, Thank you so much for taking the time to share your experience! We are so happy to hear that one of our Customer Service Queens, Alyssa, was able to help, and that you love your Bydee pieces! We can’t wait for you to return and hope your next order is perfect! Bydee Team xx
D. S.
They have beautiful and unique clothing and excellent customer service when you need help.
Response from BydeeNov 21, 2025
Hi Babe, Thank you so much for sharing your Bydee experience. Bydee Team xx
Julia
I purchased a swim top from Bydee this summer and, after a handful of wears, some of the beading started to come loose. I reached out to customer service with photos, and they responded quickly and were really easy to work with. Even though the exact top I bought was no longer available, they offered me a gift card for the full original amount so I could choose something else. I wasn’t expecting that level of support, and it made the whole situation much better. I already used it to buy a new top along with an additional swimsuit set. I love the quality and the customer service, and I’m happy to keep shopping with them.
Response from BydeeNov 21, 2025
Hi Julia, We are so very sorry to hear your Bydee purchase wasn’t quite right. That said, we are so grateful for the opportunity to turn this around for you! We hope your next order is perfect. Bydee Team xx
RP
Prompt response from Alyssa. She’s professional and efficient while being personable. Thank you Alyssa!
Response from BydeeNov 21, 2025
Hi Babe, We are so happy to hear Alyssa was able to help with your concern. Thank you so much for taking the time to leave your review! Bydee Team xx
Angela Di B.
Lovely customer service from Alyssa, prompt and fixed my concerns straight away. Helped me with an exchange. I literally want everything on this website! It is all so gorgeous. The fabric, designs, I’ve also bought jewellery- very well made.
Response from BydeeNov 6, 2025
Hi Angela, Thank you so much for taking the time to leave a review! We are so happy to hear Alyssa was able to help with your concerns. We hope your next order is perfect, and we can’t wait to see you return! Bydee Team xx
Sarah W.
Great experience and awesome customer service!
Response from BydeeNov 6, 2025
Hi Sarah, Thank you so much for sharing your experience with us. We are so glad our Customer Service Queens were able to help! Bydee Team xx