BuyWinesOnline.comReviews of buywinesonline.com

Fed Ex screwed up as usual...I reached Lupe and she made a bad situation better.

I needed to make a change to my order the day after I submitted it and Lupe was able to make the change for me. I was amazed at the quick response and resolution. I don’t order often but it’s always a great experience.

I greatly appreciate Lupe help in postponing shipping my order for me. So extremely helpful and very responsive to my request and confirming my request is acknowledged.

Excited to try all the Stella Rose wine series. Everything came in perfect condition. Only thing, one of the bottles had some dust on it. Not a big deal. The CSA helped me get a discount after I placed my order, because I forgot to type in the discount code.

BuyWinesOnline.com has a great selection of the wines that we like at good prices. They ship immediately. They are great to work with.

We realized right after we placed our order (on a Sunday) that we would not be home to sign for it. I sent an email explaining. By the time I followed up with a call Monday morning she was already changing it! She sounded so happy and was so patient. We got the Oliver wine we were wanting, it came very quickly and it was a very positive experience!! We will certainly order from them again. Thank you Kristina!

Ease of purchase and switching the delivery service to Fedex from UPS.

I am totally sold on ordering Buy Wines Online. I recently purchased a small order and was expecting delivery on June25. However, on day of delivery I received email message that my order lost! I contacted Buy Wins Online and they were very concerned, attempted to help me locate pkg. It was time for my delivery to arrive, and I thought I'd check my front porch -- just in case! Well, there was the pkg! With the help of the Merchant, mystery solved! No rhyme or reason, but there it was. Neither one of us could understand what happened nor why I received message Pkg Lost! So, with temperatures in high 90s and low 100s I was able to chill my wine, pour a glass, and thoroughly enjoyed every sip! Thank you "Buy Wines Online."