Greg C.
They trick you into accidentally adding…
They trick you into accidentally adding products and when trying to go back you cant
Response from NanoPolixJul 3, 2026
Hello Greg, Thank you for taking the time to share your review. We understand your feedback regarding your ordering experience. For clarity, our checkout process is designed to require customers to actively review and confirm their order before a purchase is finalized, including any selected quantities or optional add-ons. We've also reviewed your previous correspondence with our support team and can confirm that your order has already been shipped, as previously communicated. As the order has entered the fulfillment stage, cancellation is no longer possible at this time. Once your order is delivered, please reply to our latest correspondence to let us know how you'd like to be assisted. Our support team will be available to assist you. Kind regards, Ben from NanoPolix

