NanoPolix Reviews | Read Customer Reviews of buynanopolix.com

NanoPolix Reviews | Read Customer Reviews of buynanopolix.com

NanoPolix reviews

803 approved reviews, newest moderated first

Todd J.
Sep 15, 2026
I thought that this would be an easy…
I thought that this would be an easy transaction but turned out not to be the case. I was only looking for 1 pack of the cloth and what I got was an additional 6 packs and it wouldn’t let you do one so I decided not to do any and unfortunately they charged me $141.74 which is not what I asked for. Most consumers want to try out the item that they may like first before they decide to purchase a larger quantity of the item if it WORKS.
Response from NanoPolixSep 15, 2026
Hello Todd, Thank you for your feedback about the checkout experience. Order only includes the quantity of products selected, and any additional product offers are presented separately after checkout and are completely optional. We’d like to take a closer look at what happened in your case and assist you directly. A member of our team will reach out to you shortly, so please keep an eye on your inbox for our message. Sincerely, Ben from NanoPolix
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Martin J M.
Sep 14, 2026
Trying To Do The Right Thing
I know that you are trying to do the right thing regarding my order, but it does appear to be a very convoluted process. I do appreciate your efforts and hope that they will succeed
Response from NanoPolixSep 15, 2026
Hello Martin, Thank you for sharing this with us. We have reviewed your order and your previous communication with our team, and we’re glad to confirm that the matter has been resolved. We’ve also sent you a separate message with the latest details. Please check your inbox for our message. Warm regards, Ben from NanoPolix
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Hans-Jürgen K.
Sep 14, 2026
Betrug am Kunden
Ware wurde am 09.07. fehlerhaft zugestellt, Rücksendeadresse nach mehrmaliger Aufforderung am 24.07. eingegangen, Empfang der Rücksendung am 28.07..bestätigt, Geldrückerstattung in Höhe von 193,78€ verweigert, da angeblich 30-Tage-Frist überschritten, obwohl nachweislich von Eingang bis Rücknahme erst 19 Tage vergangen.
Response from NanoPolixSep 18, 2026
Hallo Hans, vielen Dank, dass Sie uns darauf aufmerksam gemacht haben. Wir legen großen Wert auf klare und präzise Produktinformationen und würden uns freuen, Ihre Bestellung zu prüfen und Ihnen bei Ihrem Rückerstattungswunsch direkt weiterzuhelfen. Ein Mitglied unseres Teams wird sich in Kürze bei Ihnen melden; bitte achten Sie daher auf eine entsprechende Nachricht in Ihrem Posteingang. Herzliche Grüße Ben von NanoPolix
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Gennaro
Sep 14, 2026
Revisione di una recnsione negativa
Di questa azienda ho fatto una recensione negativa ma devo ricredermi perchè hanno eliminato completamente le criticità emerse che, a questo punto, diventano malintesi cui hanno posto rimedio
Response from NanoPolixSep 14, 2026
AGGIORNAMENTO: Salve, grazie per aver fornito ulteriori dettagli. Abbiamo individuato la sua precedente comunicazione con il nostro team e assegnato la pratica a un addetto dedicato, che la contatterà direttamente per un aggiornamento. _______________ Salve, grazie per il tuo feedback sincero. Gli ordini si basano sugli articoli e sulle quantità selezionati e confermati al momento del checkout. Vorremmo esaminare più da vicino il tuo ordine e la richiesta di rimborso per comprendere meglio cosa sia accaduto nel tuo caso. Per aiutarci a individuare il tuo ordine, ti abbiamo inviato una richiesta separata con la quale chiediamo ulteriori informazioni. Ti invitiamo a controllare la tua casella di posta quando hai un momento. Un cordiale saluto, Ben di NanoPolix
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Georgios Z.
Sep 14, 2026
Swift response to my wrong number of…
Swift response to my wrong number of items ordered and clarity on the steps to correct it.
Response from NanoPolixSep 15, 2026
Hello Georgios, Thank you for your kind review! We’re pleased that our team could respond promptly and provide clear guidance on the next steps. Best wishes, Ben from NanoPolix
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Mich
Sep 14, 2026
Total scam - Don't buy!!
Total scam, as soon as I paid I immediately regretted it - the price on my bank statement was not what they were offering on the ad, and now it's been over 1 month and still haven't received it, tracking says it's still in customs for the past 3 weeks. I keep emailing for a refund but they said I can only do that once I've received it - so they will never be able to give a refund if customers never get it!
Response from NanoPolixSep 14, 2026
Hello Mich, Thank you for taking the time to share your feedback. We aim to keep our pricing and website information clear, and we’d appreciate the opportunity to review the details of your order and refund request.   We have contacted you separately through Trustpilot and requested some additional information.   Please keep an eye on your inbox for our message.   Sincerely,  Ben from NanoPolix
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Mr Colin M.
Sep 13, 2026
Product does not do what videos show
Product videos are very good and show how product works. Unfortunately the product did not match what was seen in videos.
Response from NanoPolixSep 15, 2026
Hello Colin, Thank you for sharing your experience. We have reviewed your order and communication with our team, and we’re glad to confirm that the matter has been resolved. If you have any further questions, our support team will be happy to assist. Warm regards,
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Clemente A.
Sep 12, 2026
Tutto perfectamente preparato per trincare pasta
La página web está diseñada para conseguir que uno compre productos no deseados. En lugar de ir añadiendo productos a un carrito, para al final verificar lo comprado, introducir datos de envío y de pago y confirmar la compra, lo primero que hace es pedir la tarjeta de crédito. Así, todos los productos que se marcan después ya van a ser cobrados sin remisión. Después de hacer el pedido deseado, empiezan a añadirse otros no solicitados, que, si no se tiene cuidado, se cobrarán asimismo como comprados. En cuanto al producto no sirve para nada, no elimina ni siquiera los leves arañazos superficiales. Es una completa estafa.
Response from NanoPolixSep 14, 2026
ACTUALIZACIÓN: Hola, Clemente: Gracias por proporcionar los detalles adicionales. Hemos localizado su comunicación anterior con nuestro equipo y hemos asignado su caso a un agente especializado, quien se pondrá en contacto directo con usted para informarle sobre el estado del mismo. _______________ Hola, Clemente: Gracias por tus comentarios sobre el proceso de compra. El pedido incluye únicamente la cantidad de productos seleccionados; las ofertas de productos adicionales se presentan por separado tras finalizar la compra y son totalmente opcionales. Agradeceríamos la oportunidad de revisar tu caso y conocer más detalles sobre tu experiencia con el producto. Para ello, te hemos enviado una solicitud aparte pidiéndote información adicional. Por favor, revisa tu bandeja de entrada cuando tengas un momento. Un cordial saludo, Ben, de NanoPolix
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