NanoPolixReviews of buynanopolix.com

An honest supplier who values customer satisfaction and quality of their products I have no hesitation in recommending them to future customers

Everything

NanoPolix, (I believe is just another SCAM to collect money from consumers). Since my order in late June with an estimated delivery within 7-12 days, I still don't have the product to try. In adddition, I have over 60 e-mails trying to sell me more products and additions to my order, at a discounted rate of course. I will not buy again from this company.

When I found that the product didn't work as I had expected from reading all the information before I purchased, I was disappointed. Having contacted you, you're customer service so far has been exemplary.

100% dishonest! £17.48/each, buy one get one free, doesn't mean that at all! It means buy one for £17.48 and we will charge you for another one! Then, without being able to see the total you're about to pay for they add £4.95 for an "extended warranty"! What? For a cloth! Then £6.95 for delivery and all of that is hidden until you get the email confirmation showing that they've well and truly scammed you! Their t&cs state you can cancel the order within 12 hours, but then, when you complain, they pretend it's already shipped... that's until they send another email saying you've got an hour to add more products at a time"discounted" price! Yeah right, just another opportunity to try and scam once more! I sent an email cancelling the order within 55 minutes and immediately reported the transaction to Amex who, at this stage, can't reverse the charge, but will step in if need be. If these fraudsters think they're going to get away with this disgustingly underhand way of doing business, they can think again! Their own emails show the deceit and if they're dumb enough to send them to me they can arrange to collect them as I've complied with their 12 hour limit on cancellation and there's nothing they can legally do other than to refund the money. If you get caught like this, make sure that you keep all emails and contact your card issuer, you can't pay by Paypal, and get the order stopped. No point in reporting them to YouTube as they don't give a stuff how many people are running scams on their channel, they only care about getting the advertising revenue! EDIT: following up on their insistence that the whole price/cost is shown DURING checkout is a lie. They hide it in a box at the top of the page not showing anything unless you click on it, they do not display the total you are accepting, unlike every other website on the internet. It's deliberately dishonest obfuscation. The package arrived, I'm waiting for them to collect it. I did as they asked and sent details of the cancellation, they haven't bothered to respond. I wouldn't trust them to refund the money and as of this moment, Amex have suspended the payment. UPDATE: They did respond, claiming they've "issued a refund: IMPORTANT BILLING INFORMATION: Please allow up to 14 days for the amount to appear back on your account. If there is anything else we can help you with, please don’t hesitate to contact us. Seriously? 14 days?! Got any more ways you want to kick the can down the road?

I am receiving survey after survey. I am not receiving the address information that I need to send back the product in order to get the refund promised to me by Leo. Eventually settlement was unreachable because the company will not refund the funds for a product which does not work. They insist it be returned unopened at my expense, essentially somehow expecting me to try the product without opening the packaging. I finally had to dispute the transaction through my financial institution, a process settled in my favour. This Chinese product does not work, the advertisement is fraudulently deceptive, the company is highly unethical. BUYER BEWARE!!!

thanks you!

Es una estafa. No te deja revisar el pedido antes de comprar y luego te ponen anuncios en pantalla de más productos que te cobran automáticamente sin volver a meter la tarjeta. Les dije que quería cancelar el pedido y 24 días después no me han mandado las instrucciones para hacerlo. NO COMPRÉIS. Actualización: Me dieron los datos para hacer la devolución el día 29 de los 30 que te dan de margen para hacerlo. Tuve suerte y al día siguiente pude enviarlo por correos a la dirección que me indicaron. Todo esto para que una vez lo recibieron me diesen largas durante 23 días y ahora me digan que no lo han recibido y que no pueden hacer nada. Por favor NO COMPREIS