BuyMyPodReviews of buymypod.com

The promises made about payment turnarounds is a huge problem and makes the business suspect, especially to new customers. But this obviously a small family ran company so I think as time goes by many improvements will be made.It was rough getting things straight in the beginning like communication and the timing of payments but I think the Owner means well and doesn’t intend to keep customers waiting.. So my rating is 3 not to discourage others from giving them business. I’m pretty sure things will improve as time and business grows. The biggest change they need to make is to remove all payment promises from their site and be truthful about turn around times. It’s impossible for them to promise everyone a 24 to 48 hr turnaround and stick to it. Larger companies like Gazelle do this effortlessly but smaller scale companies should be honest about the time needed to inspect devices and payout.

Very frustrated! I wish I had read the reviews before I sent my Ipod. He recieved my IPod August 23, 2018. I get a email apologizing for the delay in payment due to a hospital stay, OK I can be patient. On September 17, 2018 I received a check that BOUNCED!!! I have emailed him and requested the payment and the $30 bounce fee but have heard nothing back. Update: Within 20 minutes of sending Matthew Rosenfield a text he sent me $25 for my IPad, $5 more than we had agreed on and an additional $30 to cover my bank fee. Thank you Matt.

It was a challenge. In the end Matthew paid thru Zelle for both phones as advertised and my $15 returned check fee. It took about a month to resolve things. No response to emails, unanswered phone calls, returned check. Like I said things got sorted. I will give him another chance if he is still in business next time I have devices for trade in. Matthew said he spent some time in hospital. His business is going through an adjustment. Give him some time and stay in touch, he will settle things as he can.

Like many others, i too came to this site looking for company status after receiving a check that bounced. I also received response from Matthew Rosenfield by e-mail telling of hospital stay. And he said he'd pay through zelle this time. 10 days ago and I still didn't receive that. Saw a text number in another review and texted him today. He apologized again and arrange for electronic payment today. Received money (via zelle and paypal) while still texting, including $15 NSF check fee. Money in the bank! :) Keep trying...text worked for me...I think he's just overwhelmed at the moment.

Updated Status... 10/07/18 Finally paid 10/05/18. Took a while, but it finally went through. Still going to give it a few days to make sure it completely processes through with problems. I was trying to avoid having to write a review and give the owner a chance to make up for the bounced check and delayed payment. Item was delivered on August 29th and read that once received, payment would be issued in 72 hours. Almost a week later on 9/4/18, reached out to question about payment. The next day BuyMyPod informed me that the items weren’t in the condition that it was suppose to be and gave me a new price and once agreed she would process it that day. I agreed the same day and no response. Finally on 9/8/18 I messaged them and did not get a response. Now it’s 9/14/18 and still no response so I tried to reach out again. Finally the next day the owner reached out to update with the situation and I felt relieved that this was about to be all over. He did as he said and completed my order. Yesssss, I finally felt better about going with BuyMyPod instead of the other ones. But wait.... 9/24/18 I received check and deposited and truly thought it was over with. I was wrong. 9/26/18 was informed the check bounced! At first I didn’t know what happened since I’ve never had a check from a business bounce. The check bounced! IT BOUNCED!! Why? Why? Why? I couldn’t have been more upset. This is such a waste of time. Messaged immediately after and received a response the next day informing about the situation. Apology was given and was told that it will be taken care. Requested a money transfer since the first check bounced, so I’m not falling for that again. Provided info to do transfer, but nothing yet. Finally texted the owner today and was informed he will message me in 2 hours, but he did not, so I tried to email him (our usual form of communication), and was notified that mail delivery FAILED. Greattttttt!!! Reallyyyy??!?!? Another dilemma to encounter. Now it leads to this, a warning to everyone about selling your items to BuyMyPod. If it’s too good to be true, most likely it really is too good to be true. There’s others out there, don’t waste your time and effort. Listen to these reviews, I wish I did. :*(

UPDATED REVIEW : I just want to say that this company has a real human being behind it. And because we are human, things happen like sickness, etc.... Matthew the owner of BuyMyPod contacted me and explained that he has been having a bit of bad luck, so to speak. He was in the hospital for awhile as orders piled up, and then after that his merchant is holding something like 14K over his head, so its a real mess for him and he is sincerely trying to catch up and fix everything. I just want to say that I totally understand that these things happen and I really appreciate how he contacted me directly. He sent me $50, which is $10 more than I was originally quoted for, so he threw in a little extra for the inconvenience. Good man, good company. I will do business with them again in the future. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Old Review: I should have done my research on this company beforehand. I feel like a big idiot for sending my ipod. I hope I don't end up getting ripped off because I am a broke single mother and every penny counts. I sent that ipod so I could get extra money for things that I need for my baby - you know? I got a message on the 29th of September saying they received my package and were going to notify me after they were done processing. Its been 3 days now and I know for sure that I cleared the icloud and I factory reset it so there shouldn't be any issues trying to get it processed. I just think its ridiculous that they claim to pay you "fast" but they leave you hanging.... Still waiting.

UPDATED 10/3/18 Paid in full 10/3/18 via Apple Pay. Matthew included an extra $20 for my trouble. Would consider using By My Pod again. ORIGINAL REVIEW I sent them an iPhone 7+ after receiving an offer of $311 to be credited to my PayPal. Shipped via US Mail with their label, and my parcel entered their system in a timely manner. After waiting the allowed 72 hrs after BMP acknowledged receipt, on 9/27/18 I contacted the owner Matthew by email and he responded in just 35 minutes and said he would sort it out for me. Since then I have not been able to reestablish a conversation either by email or text. Keep in mind NC has recently been subject to a hurricaine, and there are any number of other reasons there can be delays in dealing with any company, large or small. I'm cautiously optimistic my case will be resolved soon, and am looking forward to that and assuming everything ends well with my PayPal being credited $311, I will gladly raise my rating and wouldn't rule out using them again. But for now it's gotta be a thumbs down instead of a smile.

BuyMyPod had has my Apple Watch since 9-11-18 and I have not been paid yet. I read some mixed reviews so I decided to take a chance. I’m not happy with their service and would not recommend to anyone. I’m still waiting to see if they pay me or if I need to request my watch back.