Mark E.
Unresponsive, waiting for my money
When I sent my iPod Touch using their shipping label, the USPS lost the package (this is documented). BuyMyPod's policy is to pay their offer in that case, according to the website (they must have insurance, probably from USPS). The website says they want to hear from customers for any problems. So far I have emailed twice with all details, and used their website page to contact them also. No response whatsoever. So much for their reimbursement policy in case of loss, as well as their claim to be responsive.
Response from BuyMyPodMay 15, 2019
Hi Mark, This is Matthew. I am very sorry. Please reach out to me directly at 407-212-5639 by direct text. Please message me at your convenience. I will look into this for you and update you within 24 hours. Sincerely, Matthew Rosenfield


