BuyMeBeautyReviews of buymebeauty.com

Response from BuyMeBeautyApr 15, 2025

Hi Rachel, Thank you for taking the time to share additional details with us—we truly appreciate your feedback. After reviewing your account, we noticed that no order was placed, but we wanted to clarify how our pricing works. As an eCommerce retailer specializing in discontinued and closeout beauty products, our prices are based on what we are able to obtain the products for from our distributors. Each item is unique and may be at a different stage of its product life cycle, which can result in pricing differences across our inventory. We’re committed to offering the best possible value on authentic name-brand cosmetics, and we’re happy to answer any questions you may have about our products or policies. Thanks again for reaching out!

Response from BuyMeBeautyApr 11, 2025

Sandra, thank you so much for your continued support and kind words about our customer service — we truly appreciate your loyalty to BuyMeBeauty. We’re so sorry to hear that the product you received was dry and didn’t meet your expectations. That’s certainly not the experience we want for any of our customers, especially someone who has supported us for so long. We’d love the chance to make this right. Our customer service team will reach out separately. Your satisfaction means the world to us, and we hope to resolve this quickly so we can continue to be your go-to beauty source.