Emergency Medical Products, Inc.Since 1972, Emergency Medical Products (EMP) has been your convenient, low-price source for medical and safety supplies. We’re here to help you prepare for a variety of medical scenarios, no matter your occupation or expertise. For 50 years, we’ve provided medical supplies and equipment to healthcare professionals and first responders. We are continually expanding our product offering to better meet the needs of fire and EMS, law enforcement, K-12 schools, colleges and universities, hospitals, physician offices, businesses, parks and more.
Emergency Medical Products, Inc. (buyemp.com) has 664 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Oswego Fire Protection D.
Extremely high volume comparatively in backorders. Warehouse moves, supply lines. Unreliable at this point for any item that we would need to take receipt of within a month of an order
Response from Emergency Medical Products, Inc.Nov 15, 2022
Thank you so very much for taking the time to leave us a review. I will pass this on to your Account Manager, Barb, and she should be reaching out to you shortly.
Kevin C.
Still waiting on the correct item to be shipped.
Response from Emergency Medical Products, Inc.Nov 14, 2022
Thank you Kevin, per our phone conversation this morning, I got with the warehouse as I said I would and they have shipped the correct to you under FedEx tracking number 578853238565 today.
Steve
Supposed to receive our supplies on Thursday. It’s Monday afternoon and still haven’t received anything. Called and spoke to someone in customer service, gave them my number and was told she would call right back. This was about 5 hrs ago. Thinking I will be choosing another supplier for our fire department.
Response from Emergency Medical Products, Inc.Nov 14, 2022
Thank you Steve, I am showing per tracking number 578853231376 it shipped out from us on the 8th and is being delayed with FedEx in Houston, TX.
Dora Fire and R.
Products are much cheaper than competitors. Realible delivery. And have a large portion in stock. However stock options for some meds are limited.
Response from Emergency Medical Products, Inc.Nov 15, 2022
Thank you for the review, we appreciate you taking the time to leave one. We realize the wait on some of the meds has been an issue for many distributors, we truly apologize for the inconvenience that this undoubtedly has been to our customers.
Cassandra
I ordered LATEX FREE electrodes for heart holsters because we have SEVERE IGE latex allergy’s. I even left a voicemail stating we have latex allergy’s when I called to confirm shipping details. When the electrodes arrived I opened the shipping box and everything is wrapped in multiple latex rubber bands!!! How does this make sense? If product is latex free, the company should not wrap latex around each latex free product inducing a severe reaction in the patient opening the product. Make this make sense!
Response from Emergency Medical Products, Inc.Nov 15, 2022
Thank you for taking the time to review. If you could please reach out to us by phone at 1-800-558-6270, we will be more than happy to assist you in getting this issue corrected.
Terri T.
We have ordered from EMP many times in the past and have never had a problem with our orders. However, the most recent order has been a disaster. The order that was placed has had confusing delivery notifications, wrong items shipped and for an order placed in September, we have had very few of the items delivered. We are planning to go with another vendor at this point and cancel what is left of the outstanding order.
Response from Emergency Medical Products, Inc.Nov 10, 2022
Hello Terri, we have recently gone through a warehouse location change and are working through some operational issues as we get things back up and running. This is not at all how we want your experience to be and would like the opportunity to assist you in any way we can in getting this corrected. If you could call us at 1-800-558-6270 we will be more than happy to help you.
SCOTT G.
Had a Backordered item that I had given up for dead from all of the companies I normally order from. Not only did buyemp.com come through but have been able to supply me with more of the product at a reasonable cost and quickly.
Response from Emergency Medical Products, Inc.Nov 8, 2022
Thank you, we are so very happy that we could assist you in getting the items you needed at an affordable cost.
JAKE N.
I select products that are listed as in stock, only to find out after I have placed my order that they are on back order.
Response from Emergency Medical Products, Inc.Nov 8, 2022
Thank you for your review. We realize that with the warehouse changes came quite a few bugs and glitches that we are working through. One of our customer service reps will reach out to you to see if there is anything that we can assist with in getting this order on its way to you.
