BuyBrakes.com Reviews | Read Customer Reviews of buybrakes.com

BuyBrakes.comReviews of buybrakes.com

4.1511 reviews
Auto Parts & Wheels
3928 WILLIAMSON WAY, Bellingham, Washington

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BuyBrakes.com

About BuyBrakes.com

Since 1998, Veteran Owned - BuyBrakes.com has been fully engaged in guiding enthusiasts, racers, driving instructors and consumers in the complex subject of purchasing brake and suspension upgrades and delivering those components from dozens of the best brands in the world at the best pricing possible. When you connect to our sales team, you'll actually be talking live to real brake experts ready to discuss and provide solutions regarding your vehicle's braking and suspension challenges.Having a complex component, order or delivery problem that you feel you need to talk to the company founder about? He's at ext. 459 at our toll-free number where you could reach him live or he'll return your call the next business day. Who does that? We do.There is no better company at having complex conversations regarding the dozens of brake and suspension brand offerings as it relates to thousands of year/make/model vehicles on offer in North America. BuyBrakes.com is the go-to resource for automotive technicians and auto repair facilities to call when they are not exactly sure what Brembo, Stoptech, Wilwood or other brand Brake Caliper is hanging off the spindle on the car/truck or SUV that just pulled into their shop. Yes, they call us to find those tricky bits. Are we always correct? Only 98% of the time. The other 2% we're digging deeper within the hollowed halls of engineering staff inside the brands themselves.Are our vendors struggling with supply chain issues in 2021? Yes

BuyBrakes.com (buybrakes.com) has 511 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Website: buybrakes.com
Category: Auto Parts & Wheels
Location: Bellingham, Washington
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 20% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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BuyBrakes.com reviews

Showing 368 reviews with 5 stars · Clear filters

Patricio F.
Jun 6, 2024
Great people really helpful and get you…
Great people really helpful and get you the right stuff!!!
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Derek H.
Jun 1, 2024
Top notch break upgrades
Decided to go with buybrakes.com and gave them a call connected with John had a very in depth conversation about rotors and brakes for my Stinger. John was just the man to talk to he was very knowledgeable and I got exactly what I wanted with amazing speedy shipping definitely would buy from them again. haven't installed them yet I'll update this review when I do.
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Jeff
Jun 1, 2024
John was great
John was great. He provided honest information and knows everything about brakes. Extremely professional. Thanks for your help John.
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Steve
May 22, 2024
Knowledge is priceless
John was very knowledgeable and made the process very quick and painless.
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Zachary D.
May 21, 2024
Brake trouble
Had a problem finding a special rotor for my vehicle and called this company and Mr John Butler went above and beyond looking for exactly what I needed. 10/10 recommended again
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Brandon
Dec 7, 2023
Best customer service i’ve experienced from a company from an employee named John
I needed some assistance in purchasing the correct brake pads for my 2016 BMW 340i due to there being so many options for my vehicle depending on trim levels. I spoke with an individual named John and received the best customer service someone can provide. He was very thorough in making sure he got me the correct pads. He explained everything with extreme detail in regard to pros and cons and comparisons between products. He also answered all my questions in full detail leaving me with no doubt with my decision. If you’re having trouble finding a part or have questions I would call the company and request John. He will ensure all your questions are answered and choose what is right for you and help you place your order as well. Company offers a ton of options and brands in regards to brake products I would give them 5/5 stars on product options as well as 5/5 stars in regard to customer service. Another great perk is this company offers first responder discounts. Thanks a lot John
Response from BuyBrakes.comDec 7, 2023
We might be one of the last of the brake specialists that will still have a deep-conversation over the phone regarding brakes, what's best based on driving style and environment. It's a specialized knowledge for sure, but thanks for noticing!!! Very kind. Being a Veteran-Owned business, we appreciate the opportunity even more and you being an active duty "first-responder" we certainly respect your "Daily Call to Duty to Protect and Serve." All that is to say, mutual respect! Once again, thank you for the kind words! -JB (Founder, BuyBrakes.com)
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JD WolfRobe O.
Apr 10, 2023
John's knowledge and awareness made the…
John's knowledge and awareness made the process smooth for choosing the right brakes for my vehicle. I would refer anyone whom is interested in getting quality brakes for their car to buybrakes.com.
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Garrett
Apr 1, 2023
Unmatched customer service!
The customer service by John was unmatched by any company that I have ever used online before. I never submit reviews but he and buybrakes.com are top notch and I’m willing to take the 5 minutes to submit this review. I attempted to call customer service to ask a question about my recent purchase, however before they could answer I was able to figure out a solution to my problem on my own. Even though I was unable to speak with somebody, John was willing to follow up with a text making sure that I no longer needed assistance and offered help along with his personal extension, links to their site, and resources of where I could get it further assistance. 11/10, I will recommend this company to anyone!
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