BuyBrakes.com Reviews | Read Customer Reviews of buybrakes.com

BuyBrakes.comReviews of buybrakes.com

4.1511 reviews
Auto Parts & Wheels
3928 WILLIAMSON WAY, Bellingham, Washington

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BuyBrakes.com

About BuyBrakes.com

Since 1998, Veteran Owned - BuyBrakes.com has been fully engaged in guiding enthusiasts, racers, driving instructors and consumers in the complex subject of purchasing brake and suspension upgrades and delivering those components from dozens of the best brands in the world at the best pricing possible. When you connect to our sales team, you'll actually be talking live to real brake experts ready to discuss and provide solutions regarding your vehicle's braking and suspension challenges.Having a complex component, order or delivery problem that you feel you need to talk to the company founder about? He's at ext. 459 at our toll-free number where you could reach him live or he'll return your call the next business day. Who does that? We do.There is no better company at having complex conversations regarding the dozens of brake and suspension brand offerings as it relates to thousands of year/make/model vehicles on offer in North America. BuyBrakes.com is the go-to resource for automotive technicians and auto repair facilities to call when they are not exactly sure what Brembo, Stoptech, Wilwood or other brand Brake Caliper is hanging off the spindle on the car/truck or SUV that just pulled into their shop. Yes, they call us to find those tricky bits. Are we always correct? Only 98% of the time. The other 2% we're digging deeper within the hollowed halls of engineering staff inside the brands themselves.Are our vendors struggling with supply chain issues in 2021? Yes

BuyBrakes.com (buybrakes.com) has 511 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Website: buybrakes.com
Category: Auto Parts & Wheels
Location: Bellingham, Washington
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 20% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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BuyBrakes.com reviews

Showing 368 reviews with 5 stars · Clear filters

Joseph G.
Oct 17, 2024
2018 Tundra
Worked with Adam to spec the perfect setup for my 2018 Tundra. He worked with me on multiple options, spending time to explain benefits of each one. This is my 3rd order with Buy Brakes and will not be my last. Thanks Adam!
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JB
Oct 12, 2024
John - The Phenomenal Customer Service Rep
My customer service rep today was John and he was absolutely phenomenal. I'm not easily sold on new products but John spent some series time with me today and sold me on EBC rotors and NRS brake pads. He was patient with all my questions and was able to educate me to a new level on all things rotors and pads. I can't remember the last time a customer service rep spent that much time with me to make sure I felt comfortable and educated on the product I was potentially going to purchase. I initially got off the phone with John but called back about 15 minutes later and told him he sold me on the recommended products and purchased them at that time. I would have never even thought about this brake and rotor option if it wasn't for John's valiant efforts and extremely professional customer service. I don't know who his supervisor is but this gentleman needs an immediate raise! I can't say thank you enough for all his assistance today but I hope he knows that he earned a customer for life!!!
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MATT B.
Aug 2, 2024
BuyBrakes is what customer service is all about!
I spoke with John from BuyBrakes to help me select brakes for my 2019 Mercedes Sprinter Van. John was not simply a customer service person, he was a person that knew brakes, and that’s the kind of people I like to do business with. He was helpful, knowledgeable, and friendly. My experience with John and BuyBrakes will keep me as a lifelong customer. Great job!
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David W. S.
Jul 31, 2024
Great Service from John
John was very knowledgeable and helpful. He really knows his stuff about brakes. Hey listen and took the time to make sure the order was correct. Will use this company again when I need automotive brakes.
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Erwin S.
Jun 21, 2024
John was very helpful in finding me the…
John was very helpful in finding me the correct parts. Matter of fact, I went to the original vendor band they couldn’t answer any of my questions. John was my last hope. He knew his information and was meticulous to the point. Great service.
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Jeffrey B.
Jun 18, 2024
John was amazing!
John was amazing!! Fantastic at his job and went the extra mile to answer my questions!
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Ken
Jun 7, 2024
John gave me the best service!!! Highly recommend this company.
John gave me the best service
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Jason K.
Jun 7, 2024
John has been a great help
John has been a great help. I will definitely shop here again. Great communication and service.
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