BuyBackWorldReviews of buybackworld.com

Response from BuyBackWorldNov 8, 2018

Thank you for your feedback! We appreciate your business.

Response from BuyBackWorldNov 14, 2018

Hi Bharathi, We're sorry you weren't happy with your experience with us on your most recent transaction. Since your order came when we were transitioning to a new facility in order to better service our customers there was a delay in processing your order. As it stands, on 11/07/2018 your device passed inspection for the Fully Quoted Value of $120. Your payment was then processed and mailed out on 11/08/2018. You should have received your payment already but if you do not, you can always email [email protected] with your Order ID and we'll send out a new check with a tracking number to avoid delivery issues. Thanks again and we look forward to hearing back from you in the near future.

Response from BuyBackWorldNov 14, 2018

Hi Mike, We're sorry you weren't happy with your experience with us on your most recent transaction. We inspect all devices in the condition we receive them in. As it stands, on 11/01/2018 your device failed inspection due to: Condition Difference Tinted LCD. For that we have sent you a revised offer of $8 for your device. You then proceeded to reject the revised offer and your device was sent back to you on 11/06/2018 via USPS Tracking: 9400111699000331860090. We know we may value devices differently than you, that is why we offer hassle free returns in the event of a return circumstance so there is never any risk or obligation when trying out our services. Thank you.

Response from BuyBackWorldNov 14, 2018

Hi Kiran, We're sorry you weren't happy with your experience with us on your most recent transaction. As it stands, per your request your device was returned to you via USPS Tracking: 9400111699000120375644 on 11/07/2018. We hope to hear from you again in the near future.

Response from BuyBackWorldJan 8, 2020

We're sorry to hear that your experience wasn't a pleasant one, but we do appreciate you leaving us feedback so we can continue to improve for the future. Unfortunately, we are unable to provide direct feedback since a unique transaction ID was not left along with the review so we can provide exact details on what went wrong with your order. In any event, thanks again for trying our services and we hope we can do better for you in the future.

Response from BuyBackWorldOct 23, 2018

We're sorry to hear that you weren't satisfied with your recent transaction with us and want to make it right. You are correct in your statement that us moving is not your problem and we apologize again for the delay regarding the processing of your order as we have been working diligently to catch up with the delay caused by the move so our customers receive updates ASAP. As it stands, your payment for the Fully Quoted Total Value of $15 for your order has been processed and a check has been sent out to you as of 10/20/18. We ask that you please allow up to 10 business days for the check to be delivered to you as per the usual USPS transit times. Again, we apologize that we weren't able to resolve this for you sooner and value your feedback and trying our services. If you have any further questions please do not hesitate to contact our Customer Support at [email protected]. Thank you.

Response from BuyBackWorldJan 8, 2020

We're sorry to hear that your experience wasn't a pleasant one, but we do appreciate you leaving us feedback so we can continue to improve for the future. Unfortunately, we are unable to provide direct feedback since a unique transaction ID was not left along with the review so we can provide exact details on what went wrong with your order. In any event, thanks again for trying our services and we hope we can do better for you in the future.

Response from BuyBackWorldJan 8, 2020

We're sorry to hear that your experience wasn't a pleasant one, but we do appreciate you leaving us feedback so we can continue to improve for the future. Unfortunately, we are unable to provide direct feedback since a unique transaction ID was not left along with the review so we can provide exact details on what went wrong with your order. In any event, thanks again for trying our services and we hope we can do better for you in the future.