Shona H.
Whilst I really appreciate David (he…
Whilst I really appreciate David (he was amazing!) I was surprised and a little frustrated at how convoluted and time consuming the whole process was. I had to wait a lot for each step of the process and even though I’m pleased I will be flying premium, it was stressful. Not sure if I’d use the service again. DAVID IS AMAZING - very patient, excellent at his job, great customer service skills - He gets 5 Stars, the process gets 3/4 stars
Response from Business Travel 365Apr 29, 2025
We're glad you had a great experience, thanks for choosing us! We look forward to helping with your future travel needs.




