Gerry B.
Failure to refund agreed compensation for tickets
Refer to Correspondence to Business Class Club after their failure to honour a payment agreement. "Dear Beatriz, With respect to previous correspondence and our settlement agreement regarding compensation for airline tickets, it has now been over a year since I received the last installment. In 2023 BusinessClassClub agreed to a refund totalling $4220 USD, on the basis that the review on Trustpilot be removed. At the end of March 2025, I had only received $2323 USD. Despite numerous reminders, you have not fulfilled your side of this agreement. And as advised previously, I will now exercise my option to revert to "Trustpilot", the ACCC (Australian Competition & Consumer Commission) and social media platforms, by providing the entire correspondence history relating to our agreement and payments on this matter. Trustpilot may also consider that their platform has been deceived and compromised by your approach and actions on payment promises. This is not my preferred approach to resolving matters, but your lack of action has given me little option."



