BusinessClass.comReviews of businessclass.com

Response from BusinessClass.comJun 30, 2026

Updated response on July 24, 2026 Dear Carolyn, Thank you for taking the time to share your feedback with us. We understand your frustration and truly appreciate the comments provided. As this reservation was booked online, we confirmed that the JFK–BCN segment was clearly shown as operated by LEVEL, with the confirmation also shared for your review. We sincerely value your time and feedback. Sincerely Yours, BusinessClass Team ================================= Initial response on June 30, 2026 Dear Carolyn, Thank you for sharing your feedback. We are sorry to hear about your experience and would like to address your concerns promptly. Unfortunately, we were unable to locate your booking details based on the information provided in your review. To assist you further, could you please reach out to us directly at [email protected] with your order number and any additional details regarding your issue? We appreciate your cooperation. Sincerely Yours, BusinessClass Team

Response from BusinessClass.comJun 23, 2026

Update response on July 01, 2026 Dear Customer, We thank you for taking the time to share your feedback. After reviewing the reservation and the applicable booking records, we can confirm that the ticket was issued in the cabin class reflected on your itinerary and booking confirmation. We appreciate the opportunity to review your concerns and for bringing this to our attention. Regards, BusinessClass.com ================================= Initial response on June 24, 2026 Dear Customer, We take your feedback seriously and have reviewed your concern. Based on our records, we only confirm the information that was displayed and selected during the booking process. If you have a screenshot supporting your claim, please email it to [email protected], and we will be happy to revisit and further review your case. Regards, BusinessClass.com

Response from BusinessClass.comMay 20, 2026

Updated response: 24 June 2026 Dear David, Please note that fare availability fluctuates at all times and therefore, a reservation cannot be confirmed unless ticketed. Aditionally, as we looked into the available records, it's been confirmed that no charges applied on your card, neither for the ticket nor for the insurance amounts. Kindly review this matter directly with your bank. Nevertheless, we remain available at your disposal. Regards, BusinessClass.com ------------------------------------------------------- Initial response: Dear David, Your review is very concerning to us. Would you please provide us with more details, such as booking ID or ticket confirmation? We would appreciate it if you could email us at [email protected] to find out about your recent experience. Kind regards, BusinessClass.com Team

Response from BusinessClass.comMay 20, 2026

Updated response 24 June 2026 Dear Edward, Thank you for sharing your feedback. We truly value the opportunity to assist you and are always here to help. We previously requested additional details regarding your concern but have not received a response. Without this information, our ability to assist further is unfortunately limited. Please know that our team remains available should you decide to reach out. We’d love the chance to resolve this for you. You can contact us at [email protected] Looking forward to hearing from you! Regards, BusinessClass.com ------------------------------------------------------- Initial response: Dear Edward, Your review is very concerning to us. Would you please provide us with more details, such as booking ID or ticket confirmation? We would appreciate it if you could email us at [email protected] to find out about your recent experience. Kind regards, BusinessClass.com Team

Response from BusinessClass.comMay 12, 2026

Updated response on July 14, 2026 Dear Badri, Thank you for taking the time to share your feedback with us. Upon checking, we can confirm that communication regarding your booking was sent, including the booking confirmation. We also note your attempts to reach our service team for assistance. We understand how important prompt responses are, especially when travel is imminent, and this has been duly acknowledged. Regarding lounge access, while we coordinated with the relevant team, we were unable to identify why another passenger was able to access the lounge while you could not. As far as the booking is concerned, both were identical. Thank you again for sharing your experience with us. Kind regards, BusinessClass.com Team =============================== Initial response on May 12, 2026 Dear Badri, Your review is very concerning to us, and we take this matter seriously. However, we were unable to locate any reservation under the name provided in your review. To help us investigate your concerns further, we kindly ask that you provide additional details such as your booking ID or ticket confirmation number. Please email us at [email protected] with the information related to your recent experience so we can review the matter promptly and assist you accordingly. Kind regards, BusinessClass.com Team

Response from BusinessClass.comMay 7, 2026

Updated response: 24 June 2026 Dear NS, Thank you for sharing your feedback. We truly value the opportunity to assist you and are always here to help. We previously requested additional details regarding your concern but have not received a response. Without this information, our ability to assist further is unfortunately limited. Please know that our team remains available should you decide to reach out. We’d love the chance to resolve this for you. You can contact us at [email protected] Looking forward to hearing from you! Regards, BusinessClass.com ------------------------------------------------------- Initial response: Dear NS, Your review is very concerning to us. Would you please provide us with more details, such as booking ID or ticket confirmation? We would appreciate it if you could email us at [email protected] to find out about your recent experience. Kind regards, BusinessClass.com Team

Response from BusinessClass.comMar 24, 2026

Updated response: 24 June 2026 Dear Wajid, Thank you for sharing your feedback. We truly value the opportunity to assist you and are always here to help. We previously requested additional details regarding your concern but have not received a response. Without this information, our ability to assist further is unfortunately limited. Please know that our team remains available should you decide to reach out. We’d love the chance to resolve this for you. You can contact us at [email protected] Looking forward to hearing from you! Regards, BusinessClass.com ------------------------------------------------------- Initial response: Dear Wajid, Your review is very concerning to us. Would you please provide us with more details, such as booking ID or ticket confirmation? We would appreciate it if you could email us at [email protected] to find out about your recent experience. Kind regards, BusinessClass.com

Response from BusinessClass.comMar 13, 2026

Updated response on July 14, 2026 Dear Mrinal, Thank you for taking the time to share your feedback with us. Upon checking, our team made multiple attempts to reach you via phone and email, but we did not receive any response. We understand how frustrating this situation must have been, especially at the airport, and we truly regret the inconvenience caused. We would like to inform you that we have made every effort to negotiate with the airline regarding your refund request. However, we regret to advise that a partial refund is not permitted for the type of ticket purchased, as the fare rules classify the ticket as non-refundable. Thank you for your understanding, and we appreciate your patience. Best Regards, BusinessClass.com =============================== Initial response on March 14, 2026 Dear Mrinal, We’re sorry to hear about your experience and understand how stressful this situation must be. Upon checking your reservation, we found that your flight was affected by a schedule change from the airline. We have previously reached out to you to gather additional details regarding your preferred flight option so we can assist you with the available alternatives. Please rest assured that we are here to help resolve this matter as quickly as possible. Kindly reply to our previous emails so we can obtain the necessary information and assist you further with your flight arrangements. Best Regards, BusinessClass.com