Sparklight Business Reviews | Read Customer Reviews of business.sparklight.com

Sparklight Business Reviews | Read Customer Reviews of business.sparklight.com

Sparklight Business reviews

44 approved reviews, newest moderated first

customer
Sep 20, 2023
I have not been able to utilize it at…
I have not been able to utilize it at this time.
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Ari G.
Jul 30, 2023
Signed up for the service some months…
Signed up for the service some months ago. Continued receiving a ton of promo on my email box and I could not stopped receiving this spam, and after almost 6 months they have finally stopped this. Very slow management of their email protocol from my point of view
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stuart S.
Jan 10, 2023
The shop in East Barnet is fantastic…
The shop in East Barnet is fantastic with great service and great staff
Response from Sparklight BusinessJan 11, 2023
We are thrilled to hear that! Thank you for sharing your positive experience.
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Vernon
Nov 22, 2022
Dependable Service Connection
PROMPT INSTALLATION AND DEPENDABLE SERVICE.
Response from Sparklight BusinessNov 22, 2022
Thanks, Vernon! Providing high-quality service is our top priority and we are thrilled the team delivered. Your business and recommendation are greatly appreciated!
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Michael
Nov 21, 2022
The technician was on time
The technician was on time. The technician was open to suggestions about cable routing to facilitate the installation. the project was completed in a timely manner.
Response from Sparklight BusinessNov 22, 2022
We appreciate you taking the time to share this feedback, Michael. We will be sure to share this with our team.
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Michele
Nov 18, 2022
Very Helpful
Both installers were prompt, organized, polite and professional. They were mindful of my work and provided advanced notice of arrival at my office. Both were friendly and answered my questions about the procedure of installation knowledgeably. Great experience.
Response from Sparklight BusinessNov 18, 2022
Michele, we're so happy to hear the technicians were able to get everything taken care of for you. Thank you for sharing.
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Charlie
Nov 18, 2022
Job wasn't completed
Job wasn't completed Tech gave poor information and didn't follow up Call me. Problem NOT resolved We disconnected our phone service and went with someone else
Response from Sparklight BusinessNov 18, 2022
Hi Charlie, we apologize for the poor experience and want to help get this resolved for you! Your information has been provided to our Business Care team who'll be reaching out to you soon. If you have additional information to share, please email us at [email protected] with your name, account number or address, contact information and a link to this review for reference, so we may reach out to you directly. Thank you.
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Michelle
Nov 15, 2022
Fast, efficient service
So far, our experience with Sparklight has been really good. Installation was timely and quick and the technician was professional and friendly. When we asked to have our service moved, again it was timely and quick and the technician was great. Our only dissapointment is the cost of moving the service. It seems a bit high.
Response from Sparklight BusinessNov 18, 2022
Hi Michelle, thank you for taking the time to share your feedback. While we’re happy to know you mostly enjoy what we have to offer, we'd like to hear more so that we can continue to enhance our customer experience. If you have any additional comments or need anything addressed, please contact us at [email protected] with your name, account number or address, contact information and a link to this review for reference. Thanks again!
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