Sparklight BusinessReviews of business.sparklight.com

Corporate is disconnected from the locals. Told me they needed to send someone over to evaluate the install. Local office had already done the install. Someone came out and ran the cable to my modem, told me to call and get it connected. Called Corporate and was told they would come and install the cable in a week. I argued with them that it was already done, but who am I. Finally got a call from local to get my modem hooked up. Overall a bad experience with the initial install.

I have not been able to utilize it at this time.

Signed up for the service some months ago. Continued receiving a ton of promo on my email box and I could not stopped receiving this spam, and after almost 6 months they have finally stopped this. Very slow management of their email protocol from my point of view

Installation went well and WiFi signal is good throughout the office. The only issue is the cable from the power pole to the office. I was told it would be buried by a subcontractor within a week to 10 days. One month later the cable is still laying on top of the ground.

The tech was nice. He was quick and timely. He cleaned up after himself. However, when I requested the admin login, I was told that couldn’t happen because it was a business modem.

My service isnt as strong as I expected. My Wi-Fi signal is weak and pops in and out on some of my components. Then the promise that was told to me was delayed because of the agent just forgot.