Bushnell GolfReviews of bushnellgolf.com

Bushnell doesn’t do service. Phantom battery failed out of warranty, can’t be replaced, unit is scrap. Best advice is don’t go near this supplier, there are plenty of good companies out there, no need to purchase from Bushnell.

First watch failed after a week Replacement - time is 5 minutes late so clearly not synching. Move holes out of order and watch cannot respond Have contacted Yumax twice - silence Customer service awful.

Bought a Bushnell hybrid rangefinder less than 2 years ago, it was $399 the laser stopped working, called Bushnell, out of warranty, nothing they can do, terrible customer service. Will never purchase another Bushnell product.

purchased a Bushnell tour V6 shift for golf and the range button fell off 2 months after purchase, customer service in Canada is now closed according to an email received and still requested I send it to the Toronto adress, no news despite emails sent with the proof of delivery and all the required info. Bushnell stood in my top supplier list for these products but the quality of service and lack of communication is despicable. As most of the comments seen, if I could give 0 star I would. Do not buy Bushnell products. To Bushnell, you should clean up your act and serve your customers as would a top tier company

If I could give no stars I would. I’ve had a Neo + watch for about 10 years and until now had no problems with it. From time to time I updated the software, added new courses and updated old courses until now. I tried to connect to Igolf as usual and got a message saying Bushnell had ended support for legacy golf products. No alternatives were suggested. I messaged Yumax who are Bushnell’s U.K. agent and was told nothing they could do but offered a 20% discount on new products. An unhelpful, useless response ! When I pointed out to Jack at Yumax that my watch is now obsolete and effectively useless this was his response: Unfortunately, the 20% offer is the best that we are able to do due to the Igolf issue only being on Legacy products and not the new products. All of our software support is now under one roof at Bushnell and we will not be in the same situation again. Surely if it’s all under one roof they can provide their customers with the service they deserve and not the poor, lamentable, useless excuse of a service many here have experienced. I would rather go without than buy another Bushnell product!

I agree with the majority of these 1 star ratings. Bushnell come across as a high quality company, but there's a total lack of product support, particularly in the UK/Europe. My rangefinder has issues and the response confirmed the lack of ability for any support / updates to remedy the problem. There is an offer of a 20% discount on a new purchase, but small consolation, and buying another Bushnell could hardly be recommended based on this current experience.

I bought a Bushnell S2 watch some years ago with an understanding updated support would continue to be available. Now of course, they dropped this commitment. When I tried to update my watch this year, here is a response I ultimately received: "Hello Donald, Thank you for contacting us about your Neo XS. Our previous mapping vendor is no longer supporting updates to our legacy GPS devices. The device will continue to work as normal, there will just be no way to perform updates to the device. You can use our new Bushnell Golf Mobile app (White icon) for golfing information but it cannot be used to sync or update your Legacy device. We understand this is an inconvenience to you, so we would like to offer you a $50 coupon to our website that can be used sitewide on any Bushnell Golf product (excluding Launch Pro) that retails for $99.99 and above (US Customers Only). This will allow you to purchase a new GPS device that is supported by our new mapping vendor. Please let us know if you would like the coupon. Best Regards, Michelle Tate Customer Advocate Bushnell Golf Support" If I wished to download the Bushnell Mobile App instead. This would push me to awkward use of my own mobile phone, and I believe this may gobble up battery life on a device I depend upon for many purposes other than golf. So much for support from Bushnell. You should ask yourself, "Is this really what I wish to buy?"

Bushnell Golf Warranty is a big lie. V5 laser, was intermittently giving extremely unreliable readings, like 300 yards for a 97 yard par 3. Constantly off by 10 yards. Sent in for warranty repair. No repair. No offer to repair at my cost, per their website. Returned with a piece missing from the front lens. Warranty cancelled. What warranty? They didn't do anything.