Bushnell GolfReviews of bushnellgolf.com

I can't imagine a less consumer centric Customer Service Department. I send them a message asking if a replacement part for one product was compatible with the newer version, and if not could they get me a replacement for the model I own. I get a one word answer....."No", and no attempt to address my issue. Their company culture must just suck.

I just bought a wingman from Bushnell. Could not manage to get my iPhone and the wingman to pair with each other. I called Bushnell’s support and the person informed me that they don’t support the version I purchased anymore. I informed the agent that I just bought and normally companies will support there products for quite a while. This person was arrogant and didn’t even try to help with the issue. He told me to buy a new product on eBay. I ran IT departments for 30 years and have never been treated or treated any other customers this way. I have quite a few Bushnell products, but will never buy another product from this company. Be aware, before you buy anything from this company.

As you'll see on here, Bushnell warranty is pretty much non-existent. Do a web search on warranty terms and conditions for UK products. You won't find anything other than one or two lines with no details whatsoever. Bought a laser range finder, 6 months later stopped working. All Bushnell do is try and sell you another one with a bit of discount. Woeful customer service. Buy an alternative make!

Bought a Bushnell ion2 in 2020. Suddenly, just before Christmas it didn’t work anymore, giving a message of ‘no local courses found’ when switched it on. After phoning golf clubs and speaking to professionals, who were unable to help, iI tried to find a phone number in the UK to phone Bushnell and find out what was happening. Couldn’t find one but eventually came across one on a USA site. It seems that the Bushnell system used igolf to locate courses and has been closed down. The best Bushnell are prepared to do is offer a new gps at 20% discount ( (about £130). After the event of shutting down I received an email explaining what had happened. The gps is now junk. Be warned if you buy Bushnell that it is not a forever purchase and you too could be switched off without warning.

Purchased ion elite watch June 2024. Watch won’t take a charge. Contacted service 3 times with no response. Golfing partner has had same charging issue with Bushnell range finder.

Phantom 2 is a waste of money and time. Still unable To connect to laptop. Instruction on site are fine “if” a computer will read it. Customer service has yet to respond by email and it’s been 4 days. There claim is to respond within 24-48 hours. Also, a call to their toll free number says “queue closed” call later. Avoid them.

My Bushnell pro X3 failed after 6months (lightning of dual display). Bushnell Canada accept to repair it and send me instruction for a shipping to Ecycle solution, Mississauga. They received the Pro X3 on april 4, 2024. Since that it is impossible to get any feedback. The automatic client support is a mock service. Il you call at 9:02 in the morning they pretend their are facing to much calls and suggest to call tomorrow (I have tried that 12 time...). It is clear that they dont have the copetency to repair that kind of problem. The dont answer the e-mail neither. I regret choosing Bushnell insted of Garmin. I have used a Bushnell rangefinder on my sailboat for 25 years without problem. It is clear that Bushnell is not the same and is now close to the end of the road

I’m on my THIRD watch in two seasons! First one wouldn’t take a charge after a few months. Second one the numbers and graphics went bad and the brand new third one doesn’t take a charge or turn on. One time, yeah it happens. Three times, the company has issues with their product. Liked it while it worked though. I’d shop around.