BusBankThe BusBank is a comprehensive group and event transportation management company headquartered in Chicago. We are the industry pioneer and leader in providing a single-source for chartering a bus anywhere in North America.Our experience is broad and diverse and we arrange charters for thousands of customers each year. The scope of our service ranges from simple one-day outings to large events such as: trade-shows, conventions, sporting events and large scale music festivals.
BusBank (busbank.com) has 726 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Taxis & Public Transport · Chicago, Illinois
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Showing 615 reviews with 5 stars · Clear filters
Eileen M.
We use BusBank for our summer camp. The drivers are always on time and very professional. Communication is great and planning is easy. We've been using BusBank for years and are very happy!
Response from BusBankSep 17, 2025
Thank you for sharing - we love hearing from our customers!
Caren B.
Very responsive. Delivers what they say that they will do. I would definitely use them again.
Kayley A.
Easy to use! Will definitely be using them again to book travel for large groups- they made it easy to book and adjust the booking.
PaulaGoudie
I've had the pleasure of working with BusBank on two events so far, and their service has been outstanding—both in the lead-up to the events and during the transportation itself. I would absolutely recommend them and look forward to working with them again. A special thank you to Kayla for her support in managing the complex logistics ahead of the event!
Stephanie C.
Can't say enough positive things about our driver John. He was prompt and was able to provide us with some of the best experiences for our team event! Thank you John!
Bain
Mr. D was our driver for a corporate event from NYC to Long Island and back to NYC. He was super friendly, easy and punctual! Great Charter Bus Company! We will for sure use Bus Bank again for future events!
Response from BusBankJul 30, 2025
Bain, We are so glad you had a great experience working with us! We look forward to working with you again in the future! Safe travels!
Jennifer D. R.
The buses arrive on time and ready. And our drivers were wonderful. Would definitely use this company again!
Response from BusBankJul 23, 2025
Jennifer, we are so glad we were able to deliver on our service for you! We look forward to working with you in the future. Safe travels!
William I.
Busbank provided all our buses for a 6 day trip to Orlando to include our Airport Transfers, Park Suttles and Disney Performing Workshops. All on time. The drivers were polite and helpful and driver Dani from MyBus was exceptional. The group loved her.
Response from BusBankJul 23, 2025
William, we are so glad you had a great experience working with us. Please let us know if we can help you with any transportation needs in the future. Safe travels!