RyanK
Great Customer Service
I had a large event yesterday (over 500 people) and had our original transportation drop out on us last minute (a week before event). I called you guys in a panic and you were amazing to work with. I worked primarily with Dan Weed (who was amazing). It was a bit of a complicated itinerary, pickups from 5 locations (which the first company could not figure out, gave a wrong quote, and then spent two weeks NOT fixing it, only to let me know that they made the quote, but that doesnt mean they can secure buses, this was a week before event). Within a couple of hours of calling BusBank, Dan had the buses booked for us (and in the meantime, the original bus company replied that they could "probably" get us 5 of the 12 requested buses!!) Last minute, the day before the event, we got a request for 2 more buses, which Dan secured immediately. I can't begin to say how great it was to work with you guys. Your customer service was great, the buses were great, drivers were great, super experience all around. Thanks! -ryan



