BusBankReviews of busbank.com

Not only was the reservation process simple, our driver was FANTASTIC! Steve was patient when my auto-pay didn't go through and we were able to get that all sorted even though it was after the deadline for full payment. Dino was our driver and he was so friendly with the students, and helpful when we were trying to find him after the event. He also had called ahead of the event to ensure he knew exactly where to pick us up due to construction int eh area and we worked out a bus friendly plan for him to arrive in plenty of time and pick us up at the right location without blocking traffic on a main road in our small town. Could not enjoy working with this team more.

Our colleagues were extremely impressed with the professional, prompt service and cleanliness of the shuttle.

Our driver Keisha Wilson was the best! She was an excellent driver. We would like to request her for all subsequent Diamond Tour trips.

We were relying on BusBank for shuttle service between the airport, train station, and hotel for our event. As the event coordinator, transport was one of the key sources of stress for me, but BusBank made everything easy. Responses from Kimberly Lindsey were always almost instant. She coordinated a complicated trip with seeming ease, and was very patient with our organization while we got the details of our trip sorted. Everything was exactly as I requested it to be, and our driver Martin was great.

Was the easiest and best bus experience we have had! Thank you for everything! I never write reviews this might be my first time but was truly such a great experience.

Account Executive, Josh Kittle did an extraordinary job providing confidence and support from the first meeting through the actual days of travel as well as solving the mishaps that often happen during travel (airline issues) that could have been a terrible stressful situation more easy and ensuring seamless travel to the final destination. Josh and the dispatch team are truly exceptional and trustworthy and partners you want to have!

We had 2 great tours. The bus driver was very friendly and did a super job. Everyone I contacted to reserve the tours were extremely helpful. I would gladly use this company again.

Great service from the beginning, Kayla and the team always kept us informed and were great to work with. The driver was lovely and the group had a great time. They will now be my transfer company when ever we have group in the USA