Rebecca B.
Great experience
Great experience, easy to book, driver was right on time and very responsive when I called to confirm. Would definitely recommend!

The BusBank is a comprehensive group and event transportation management company headquartered in Chicago. We are the industry pioneer and leader in providing a single-source for chartering a bus anywhere in North America.Our experience is broad and diverse and we arrange charters for thousands of customers each year. The scope of our service ranges from simple one-day outings to large events such as: trade-shows, conventions, sporting events and large scale music festivals.
BusBank (busbank.com) has 726 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Showing 615 reviews with 5 stars · Clear filters
Rebecca B.
Great experience, easy to book, driver was right on time and very responsive when I called to confirm. Would definitely recommend!
Mark S.
Our bus driver MIke was great, he was friendly, helpful and prompt. The bus was well kept and in good shape.
Madison L.
So easy to work with and very easy communication! Would definitely use again :)
Rebecca S.
Our driver was considerate and professional. We really appreciated her!
Tyler Lower P.
The Bus service is great! Juan is a real treat as a driver, he knows NYC so well to get us to our destination fast and efficiently. Kayla on the inside is so responsive and does a great job helping us out in every way possible.
Toni D.
We used BusBank to get to and from our company offsite. Using them was an incredible, hassle-free experience from start to finish. They were incredibly accommodating. The bus was clean (very important!), and Juan was an incredible driver!
Phyllis Muryn Z.
We had 3 school buses, one for each day, to transport our women's church group to conferences at 3 locations over a 3 day period. Each day we had a different driver and they each were AMAZING! They were faced with a challenge that the majority of our ladies spoke only Ukrainian! The drivers were very pleasant and courteous. The company has great admin coordination, Kayla was our contact. She was on point with communication and absolutely no hassle. We did have to call the after hours number and got great service. Since language was going to be an issue, we had an off site contact if there were any problems and the fact that we had the drivers names and cell phone contact made everything easier. All the attendees said they had a positive experience and loved the drivers! We will definitely keep this company at the top of our list for future events!!
Madison I.
Our driver Anju was amazing and so kind! Ordering the bus was so easy and we got to and from our destination safely. Highly recommend! Great experience