Heidi
Seemless experience
Seemless experience, easy to book, great communication, driver was on time and very courteous.

The BusBank is a comprehensive group and event transportation management company headquartered in Chicago. We are the industry pioneer and leader in providing a single-source for chartering a bus anywhere in North America.Our experience is broad and diverse and we arrange charters for thousands of customers each year. The scope of our service ranges from simple one-day outings to large events such as: trade-shows, conventions, sporting events and large scale music festivals.
BusBank (busbank.com) has 726 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Showing 615 reviews with 5 stars · Clear filters
Heidi
Seemless experience, easy to book, great communication, driver was on time and very courteous.
eileen Z.
Excellent experience. We had 30 family members attending the BIg Apple Circus from Scarsdale. Bus driver, Alexandra, was an experienced driver and coordinated/executed the drive down and pick up without a hitch.
Erica
We used this service to find transportation for our office group to our holiday lunch. Kim was very helpful and they had BY FAR the best pricing. Our driver, Mike was very nice and the limo van was beautiful, spacious, clean and modern.
Michelle H.
I used Busbank for a corporate event shuttle service all week long. They were always on time and very communicative. I even had a few schedule changes and they didn't bat an eye. Great charter service that will be on top of my list for future events.
Shawn M.
We recently had a holiday party that was a distance from our main office. Our driver Michael Mao was awesome! On time and flexible with the changing schedule that was part of our day. My only small complaint was I tried to call to ask for an extension in the time we had the bus, and I couldn't get a person on the phone. I had to leave several messages and then Michael called the office to get a direct line for me to call. But once I was able to speak to someone at the office, she was accommodating, kind, and professional. All in all, a very positive experience. Should the need arise, I will definitely use BusBank again.
Consumer
Perfect ride for our holiday party. NYC traffic is crazy but our driver transported our employees to and from our party with no issues at all, and as a matter of fact, they had a great time on the bus! Booking was a breeze, communication was great, and we are so happy, they are our go to bus company for sure!
Nicole
We used BusBank for our company holiday party this year. We would definitely use them again. They were prompt, the drivers were very nice and the buses were clean.
Jessica Z.
BusBank is very reliable! I have used them for two semesters now when I plan my University functions located in DC. The bus drivers have arrived early so that we could be on time. The representatives I talked to as well had made booking transportation very smooth and financially feasible. I definitely recommend!