Sharon D.
Our bus driver was excellent
Our bus driver was excellent and on time for everything!! Thanks for everything - we really appreciate and look forward to using you again next year!

The BusBank is a comprehensive group and event transportation management company headquartered in Chicago. We are the industry pioneer and leader in providing a single-source for chartering a bus anywhere in North America.Our experience is broad and diverse and we arrange charters for thousands of customers each year. The scope of our service ranges from simple one-day outings to large events such as: trade-shows, conventions, sporting events and large scale music festivals.
BusBank (busbank.com) has 726 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Taxis & Public Transport · Chicago, Illinois
Excellent

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Showing 615 reviews with 5 stars · Clear filters
Sharon D.
Our bus driver was excellent and on time for everything!! Thanks for everything - we really appreciate and look forward to using you again next year!
Rachel P.
BusBank and Philip in particular was very helpful in our company's booking. We had some last minute changes and needed a particular thing and Philip was helpful in ensuring those needs were met. Drivers were great too!
Christina F.
Bus Bank excelled at transporting 100+ passengers for us to/from a company Retreat. They adapted to flight delays and were communicative throughout the process. Kimberly was wonderful to work with-- and our drivers were great, too!
John M.
Very easy to deal with, had a fair price and the driver was excellent. Will definitely use them again.
L. S.
Although 2 of the busses were delayed it was great to get a larger bus and the drivers were hospitable to all. Will be using you again in September.
June C.
Our driver was so nice and the sales team at BusBank was really responsive and super easy to work with! Thanks so much!
Greg R.
Great experience Easy to set up Great communication Bus was early and the driver was amazing
Maureen S.
Fantastic experience! I am a meeting planner and booked BusBank for a very high-end client for 3 days of transfers in NYC. The previous year, this same client had a terrible experience using a different supplier. Due to this, they were very nervous and needed constant assurance that the vehicles would be in place and on time. It was my task to communicate with the driver and get updates to the client. Our driver, Irma, was skilled, patient, and polite, always on time and in place - not an easy feat in NYC. Here is a direct quote from one of the attendees: “And can we talk about the bus driver? I don't know where you found her but she was the BEST! I have never seen anyone parallel park a freaking bus on the crowded streets of New York! Also, having a bus to take us wherever we needed to go was such a game-changer. It made getting around the city a breeze and saved us a ton of time and hassle". Also, shout out to Philip May, who as our Account Executive, was responsive and on top of every detail.