Irimia Elena G.
The drivers were punctually
The drivers were punctually, all the time during the trips, John was empatic , good driver and kind. All passengers felt in security.

The BusBank is a comprehensive group and event transportation management company headquartered in Chicago. We are the industry pioneer and leader in providing a single-source for chartering a bus anywhere in North America.Our experience is broad and diverse and we arrange charters for thousands of customers each year. The scope of our service ranges from simple one-day outings to large events such as: trade-shows, conventions, sporting events and large scale music festivals.
BusBank (busbank.com) has 726 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Showing 615 reviews with 5 stars · Clear filters
Irimia Elena G.
The drivers were punctually, all the time during the trips, John was empatic , good driver and kind. All passengers felt in security.
Ava C.
I have been in contact with Kimberly from bus bank for a couple months and she is incredibly helpful and responsive. Our driver Lyu was super friendly and came on time. It was my first time booking a bus and I’m so glad I chose BusBank to do it.
Ashley P.
My company has been using BusBank for over 10 years now and working with them has always been a breeze! We are a charter school with middle school aged children and plan lots of trips for them. BusBank always gives us the best rates, clean state of the art private buses and the best drivers! Phil our rep is the most amazing person to work with! I will always give my business to BusBank and recommend them to other schools and organizations in New York City and beyond!
Lorna W.
First time using Busbank and they exceeded my expectations. I had a group of 28 to move from an airport to a hotel and from a cruise port to the airport. Everything went smoothly, they were on time and the drivers were professional and courteous. I'll use Busbank in the future for sure.
Brianna S.
We needed a bus for a summer event for our office and the driver arrived early and was very pleasant for the duration of our trip. We even were given an upgraded bus from the one we requested which was a nice surprise!
Family R.
Where do I begin? My experience from the beginning to the end, was amazing! They had the best customer service. I must have asked a thousand questions and for several different quotes. There was no pressure to book, but I am so happy I booked with them! The payment process was easy, I received my bus drivers information the day of and he was astounding. Very punctual, great driver, fun personality and perfect for my guests of the family reunion. I would 100% book with them again.
Amy K.
Both of our drivers were professional, helpful and very friendly! They were great drivers and got us to and from our destination safely and efficiently! Will definitely recommend your company and use again if needed!
Deborah
Great services, drivers were very courteous and professional, arrived on time. Got us there and returned us safely. Will definetly us them again