BusBankThe BusBank is a comprehensive group and event transportation management company headquartered in Chicago. We are the industry pioneer and leader in providing a single-source for chartering a bus anywhere in North America.Our experience is broad and diverse and we arrange charters for thousands of customers each year. The scope of our service ranges from simple one-day outings to large events such as: trade-shows, conventions, sporting events and large scale music festivals.
BusBank (busbank.com) has 726 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Taxis & Public Transport · Chicago, Illinois
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Showing 615 reviews with 5 stars · Clear filters
Andrea T.
Shadi was our driver and was prompt, communicative, and expertly navigated us around Chicago during a very busy weekend!
Response from BusBankMay 22, 2025
Andrea, we are so glad you had a great experience working with us! We look forward to working with you again in the future! Safe travels!
Francine W.
Our driver Joel was really awesome at driving his bus!! He maneuvered that bus around some pretty tight turns and never messed up or had to back up once, he was also ALWAYS on time with a smile and friendly greeting! He was so much fun, professional, courteous and kind. He made our few trips around DFW very comfortable. Joel, you have the best personality, and professional attitude, you were just what we needed! Thank you, sir! Joshua Kittel did an amazing job organizing everything for us and was very professional, especially answering all of my random questions, and having to email me a few more times when I was not responsive as I had to wait for decisions being made, for his patience, and kindness I am very grateful - We will use Busbank for our needs for now on! It's a company you can trust 100%
Mikayla B.
I love working with Busbank!!! I have worked with Kayla for three years and she has been so helpful in our school busing needs. She is a great contact to have and we will continue our partnership with Busbank for sure.
Response from BusBankMay 14, 2025
Mikayla, Thank you so much for your kind words. It means the world to us! We will let Kayla know. We look forward to working with you again in the future. Safe travels!
Surya K.
Rob, our bus driver was very friendly, helpful, courteous and most importantly a very good driver. The bus was clean and comfortable. And the company was dependable, efficient and quick with their responses. It was a pleasure working with Kimberly. She was so good in anticipating our needs and addressing them.
Keith K.
We hired two buses, a big one and a little one, and our drivers were prompt to arrive, and courteous at all times. This is just another great experience I have had with BusBank over a number of years.
Response from BusBankMay 7, 2025
Keith, thank you for the kind words! It means the world to us that we have earned your trust and you continue to work with us. We look forward to helping you with your next transportation need! Safe travels!
Reece
Had a great experience working with BusBank - Jaclyn was very communicative and helpful ahead of time and it was great for our company event. We ended up getting a much larger bus than we had reserved, but other than that, everything went logistically smoothly.
Response from BusBankMay 7, 2025
Reece, we are so glad you are happy with the service we provided. We will let Jaclyn know about the kind words. We look forward to working with you again in the future! Safe Travels
Stacey R.
I started using Bus Bank in 2018, when I needed a coach bus for a group. Since then, I have used Bus Bank no fewer than a dozen times. The company is reasonably priced. The drivers are always punctual. They are kind and courteous and great drivers! I would recommend Bus Bank again and again!
Paula
Orlando was extremely courteous and professional sharing his knowledge of the area. We thoroughly enjoyed him as our bus driver. Very nice and very thoughtful person. Safe travels to you my friend!