Burton CaravansReviews of burtoncaravancentre.com

Do not buy a caravan from this place, if anything goes wrong with the caravan (within the 3 months warranty) they Do NOT care Their customer service is abysmal

DONT WAST YOUR TIME OR MONEY ON THIS CARAVAN PLACE they sold me a caravan with water ingress and adle heating issue along with about 10 other issue they fixed the little issue but the water ingress and the adle system is it not fixed and they are saying there is nothing wrong when I have sent them a video of water coming out the from of the caravan and pictures of the adle system with the falt codes have a look on Google view to see my picture it don't let my upload the to here

Sold our caravan recently was offered a good price with no hassle. Caravan was collected and money transfered with no problems. Highly recommended.

I recently sold my caravan to this company. I was made a very fair offer by Stephen. They then collected the caravan at my house (200+ miles away) saving me the bother of towing it to them. The driver (Neil) was very punctual and very professional in the checks he carried out before paying me the agreed sum before leaving with the van. Couldn’t have been made simple.

Bought a caravan from here,yeah great till something goes wrong! leah who i dealt with a joke dosnt ring you back or follow up,bunch of cowboys

Good choice of caravans. We found our ideal caravan. However. The boast of this company is 'cheapest in the country.' They are not. We found an identical one £566 cheaper but as that one was on Ebay the sales manager wouldn't even consider it - despite the supplier still being a standalone dealer with own website etc. So beware - they are only cheapest in the country within their own County (possibly)... Refused to negotiate on price. Advertised as having a motor mover. It didn't and they wanted £400 for 2nd hand or £850 for a new one. Wouldn't you have thought to get the deal they would have fitted one FOC? To be honest the sales manager came over as pretty arrogant. The office area is a complete tip (and smelly). Not really what you would expect when you are prepared to pay over £20000 for a caravan. We have since found another identical van complete with TV, battery, motor mover for £566 less (this is not the one advertised on E-bay so there's 2 that are cheaper in the Country for a start!! - all of the 'extras' we are getting are actually simply the items that came in with the caravan - which would have cost extra through Burton Caravans. Can't help but suspect they just strip off all the extras then try and sell them back - not good practice. All they offered was a load of 2nd hand stuff as though that was the sweetener we would jump at!