Burton CaravansReviews of burtoncaravancentre.com

apparently under the guise of webuyanyleisurevehicle.com Burton Caravans will buy any caravan. Filled in the form, received an offer but was told they need to check stock first, and apparently then don’t buy any caravan. you may say fair enough but why make an offer if you don’t want to buy it and change the name to we buy a lot of caravans

Recommend reading all reviews beforehand. Sales side OK. But pray that you never get any issues as they will not support you. After sales and customer care do not appear to be anything they do. Avoid.

I would avoid . We bought a caravan 2 years ago .we never used it much but had it serviced in the second year.damp was detected in the bathroom .when we took it in for repair they told us whoever you bought this off has done a bodged job which has made the damp eaculate .it will cost between 3.5k to 4 k to get done correctly .these would have known about this and covered it up doing one of their own services . So if you are thinking of buying from them get your own service done els you could end up with a big bill like us .i havnt tried to complain to them as whats the point they are not going to do anything now and from some of their reviews they are not going to take responsibility for it anyway and would end up getting angry andngetting no where .Would hate for anyone to get ripped off like us !

Do not buy a caravan from this place, if anything goes wrong with the caravan (within the 3 months warranty) they Do NOT care. First outing we discovered the flush did not work on the toilet. Looked at the service and found the Solar panel had not been serviced as it indicated it didn't have one which it did. All I got was an apology as I said I wasn't going to take it back to them. Their customer service is abysmal

August bank holiday we purchased a 2020 bailey cabrera black edition caravan from this company only to find out from the previous owner it was full of damp even though they showed us a damp report on inspection we found a repair underneath it had been made which my husband put is finger through the caravan was taken back to them and they offered to get it repaired but told them we wanted our money back all twenty thousand of it .Then while on the unicorn forum I read about a couple who had bought a caravan the same year and same make as we returned alarm bells started to ring and when I got intouch with them it was the same carvan that they were selling it had only been back with the company for 3 days and it was back up for sale I just hope this helps anyone who purchases a carvan from them I wouldn’t recommend BURTON caravans to anyone

Hi all yes those who have bad experiences with company you are all right I was the valaterer at Burton Stafford this is how bad it is I was the 4th valaterer at Stafford and guess what there will be a number 5 valaterer at Stafford as I got sacked while I was on my holiday this what happened I needed fuel for van and I was given the wrong card or wrong pin so I had to ring reception so because I went threw reception probably made him look thick as he hat to come out to me to pay for fuel trying to say my work not up to standard after he came out to me then go on holiday have a call while on the beach sorry not needed any more yh very nice pissing coward couldn't even tell me to my face joke of a boss if looking for a van. Try Dobbis Stafford they will look after you better think I was told by other cleaner he shouted at one valaterer in front of the staff next to caravan site calling him a shirt lifter because he couldn't keep up with the work is this the place you really want to go to and give them your hard earned money

AVOID AVOID AVOID Do not buy from here if you expect a warranty or any after sales service, the warranty is return to base only, so if there’s faulty brakes/hitch/axle you are expected to tow this back to them, after sales service is shocking

DO NOT BUY FROM THEM Brought a caravan from them had endless amount of problems bodged jobs to say the least when you call the manager is always on holiday or in a meeting never gets back to you absolutely disgusting company