Della R.
Good choice of caravans - service not so good
Good choice of caravans. We found our ideal caravan. However. The boast of this company is 'cheapest in the country.' They are not. We found an identical one £566 cheaper but as that one was on Ebay the sales manager wouldn't even consider it - despite the supplier still being a standalone dealer with own website etc. So beware - they are only cheapest in the country within their own County (possibly)... Refused to negotiate on price. Advertised as having a motor mover. It didn't and they wanted £400 for 2nd hand or £850 for a new one. Wouldn't you have thought to get the deal they would have fitted one FOC? To be honest the sales manager came over as pretty arrogant. The office area is a complete tip (and smelly). Not really what you would expect when you are prepared to pay over £20000 for a caravan. We have since found another identical van complete with TV, battery, motor mover for £566 less (this is not the one advertised on E-bay so there's 2 that are cheaper in the Country for a start!! - all of the 'extras' we are getting are actually simply the items that came in with the caravan - which would have cost extra through Burton Caravans. Can't help but suspect they just strip off all the extras then try and sell them back - not good practice. All they offered was a load of 2nd hand stuff as though that was the sweetener we would jump at!