Burrow makes furniture that works harder, so you can live easier.Our modular designs arrive in cleverly designed, easy-to-assemble components that fit through even the tightest spaces. And they show up in days, not months. Because great design isn’t just how it looks — it’s how it works.
Burrow (burrow.com) has 553 customer reviews on Five Star Index, with an average rating of 2.6 out of 5.
Also known as
burrow.com
Website
burrow.com
Category
Furniture Stores
Location
New York, New York
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 75% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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I now have two of Burrows collections in my home. Nomad and now Range. My first purchase was in 2022 and I didn't even think twice about coming back for my recent purchase for my loft. This company is the best! I have an old home and modular furniture works best, Burrow offers many options that fit all design styles! I love that they now have two cushion options!!
Response from BurrowOct 15, 2025
Hi Kristen,
We’re so thrilled to hear that you’ve welcomed not one but two Burrow pieces into your home! It’s wonderful to know that our modular designs have been such a great fit for your space and style, and we love hearing how much you’ve enjoyed the new cushion options. Thank you for being such a loyal customer. We’re so glad to be part of your home again!
JA
Janice
Beautiful chairs
Beautiful chairs. Great customer service. Fast shipping.
Response from BurrowOct 15, 2025
Hi Janice,
We’re so glad to hear you love your new chairs! It’s great to know the quality, service, and shipping all hit the mark, and we thank you for sharing your experience!
RR
Rhonda R.
Great first experience company was recommended by a…
Your company was recommended by a friend. After seeing your product in his home I immediately ordered and had a quick delivery. I had one question that I asked and customer service was on it.. Thanks!
Response from BurrowOct 15, 2025
Hi Rhonda,
Thank you for choosing us, and for sharing your experience! We’re so happy to hear that everything went so smoothly, from recommendation to delivery, and it’s also great that our team was able to help so quickly when you reached out. We hope that you enjoy your Index Wall Shelf for years to come!
RD
Rdl
love my bookshelves!!
love my bookshelves!!
Response from BurrowOct 15, 2025
Hi there,
We’re thrilled to hear that you’re loving your new bookshelves. Thanks for sharing and for letting us be part of your home!
AE
Atilio E.
The Smartest Sofa.
This was my 1st time purchasing a sofa. I knew I wanted to go big, & buy leather. Searched high and low, and I kept coming back to Burrow. l just loved the modular design.Bought it on their Labor Day sale. So.. Shipping time. Burrow responded promptly when I had questions about my delayed purchase of the Nomad Plus Leather Sofa. Ordered in early Sept., of 2025. They said it would arrive the middle of Oct., but it actually arrived at the end of Sept. Nice!
I had no problem getting up to my 7th floor apartment. Put it together by myself in less than 30 minutes. All the items/boxes came in one shot. Awesome.
I did get the wrong arms. Burrow sent me the ‘slope’ arms & I ordered the ‘block’ arms. But all gravy baby, because they are sending me the correct arms, as I write. Nice!
The smell of the leather is infectious! Other leather swatches I ordered before buying, all smelled like chemicals. Not Burrows. A deep, rich, genuine leather smell.
I totally recommend this sofa. Beautiful, sturdy, easy setup, great for tight apartment doors and hallways, because it’s modular. I wanted a full size couch and was worried that a 80 inch+ sofa wouldn’t fit through my awkward front door…problem solved!
Now I want the Nomad loveseat in green velvet! Ha.
* will check back in, next October!
Response from BurrowOct 12, 2025
Hi Atilio,
Thank you for sharing such a thoughtful and detailed review! We’re absolutely thrilled to hear how much you’re loving your Nomad leather sofa. :)
It’s great to know that the setup was a breeze and that the quality and rich leather finish exceeded your expectations. We also appreciate your patience with the arm swap, and are glad our team could get that sorted quickly. We can’t wait to have you back for that green velvet loveseat next!
KA
Karen
Highly Recommend
First of all, the furniture is absolutely lovely. It is well made, durable, attractive, and best of all there are no worries in transporting it when you move. Even better, the support I received from the Burrow Customer Service Team was extremely helpful. It became a very personal experience for me and it was clear the Team took every effort to assure me every step of the way. I highly recommend Burrow for both their products and the support they provide their clients.
Response from BurrowOct 12, 2025
Hi Karen,
We’re so happy to hear how much you love your furniture, and that it’s been both beautiful and practical for your space! It’s wonderful to know that our customer experience team made your journey such a personal and supportive one. Thank you for the kind words and for recommending us. We’re truly grateful to have you as part of the Burrow community!
JR
Jack R.
BEST-EVER CONSOLE FOR THE PRICE
Ordered the console with the typical reservations about sight unseen, quality and ease of assembly. Received and I love it!!! Assembled in about 30 mins (2 of us), and exceeded my expectations for look, finish etc.
Response from BurrowOct 9, 2025
Hi Jack,
We’re so glad to hear your new console exceeded expectations! It’s wonderful that the setup was quick and easy, and even better that you love the look and quality. Thank you for taking the leap with us and sharing your experience!
MO
Moy
Swatches
Received my free samples and follow up emails quickly.
Response from BurrowOct 7, 2025
Hi Moy,
It's great to hear that your samples came so quickly, and that you received equally speedy support from our Customer Experience team. We’re excited to help you narrow in on the right style and materials, and if you’d like recommendations based on your favorites, we’re here to help!