BurrowReviews of burrow.com

Response from BurrowOct 28, 2025

Hi Mackenzie, Thanks for sharing your experience with us. We can certainly understand your frustrations given the circumstances surrounding your damaged Vesper chair, and we'd love the opportunity to make things right. We're so sorry to hear that you’re still waiting on a response from us, but we've escalated your support request internally, and someone will be following up shortly to assist further. We truly appreciate your patience!

Response from BurrowOct 28, 2025

Hi Jessica, We love hearing this! The Dram Cart is such a great small-space win. Thanks for sharing your experience, and cheers to making the most of your space!

Response from BurrowOct 24, 2025

Thanks for sharing your experience! We’re so glad to hear that you’re enjoying your new pieces and that they’ve been a perfect fit for your home (and your cat!). We truly appreciate your support!

Response from BurrowOct 24, 2025

Thanks for sharing your experience, Michael! We’re glad to hear your order arrived quickly and met expectations. We look forward to welcoming you back soon!

Response from BurrowOct 24, 2025

Hi Dana, We’re so glad to hear that your delivery went smoothly and that the team was able to bring everything right up to your apartment! We hope that you’re loving your new pieces and settling in comfortably. Thank you for choosing Burrow!

Response from BurrowOct 24, 2025

Hi Catherine, We’re so happy to hear that your new table and chairs are exactly what you were hoping for! It’s wonderful to know that everything came together perfectly in your space, and we hope that you enjoy it for years to come.

Response from BurrowOct 24, 2025

Hi Kelly, We’re thrilled to hear that you’re loving your new sofa, and that it fits perfectly in your home! We also appreciate your feedback about shipping communication and the pillow design. Your input is so helpful as we continue improving both our designs and delivery experience, and we'll be sharing both with our product and logistics teams.

Response from BurrowOct 22, 2025

We’re so glad to hear that, Jacqueline! Providing great customer service is something that we take pride in, and it means a lot to know that it came through in your experience.