BurrowReviews of burrow.com

This is our second Burrow sofa. They absolutely get 5 stars for design and durability. This model cushions are the perfect depth and width. The color is exactly what we were looking for and they really thought of it all with this design. With how well our last couch has held up, we know this one will be in the family for years to come. Shipping was not the best and came way later than the projected ship date (by over two months) and a few of the boxes came totally mangled but the couch was not damaged. Customer service was responsive the whole way through with my questions and requests for updates which is all we could really ask for.

The modules came very well packaged. It is a wonderful couch!

I own two Nomad sofas, one (3 seat) purchased in May 2022 and the other (3 seat sectional) purchased in February 2025. Both are perfect for my small home. The first was to solve a problem of only having a 30" doorway into the space. the other was perfect for the tight 90" space I had available. Both are extremely comfortable with the optional lumbar pillows (highly recommend if you are short, like me). Both sofas are the charcoal gray fabric option and shipped within 4-6 weeks of ordering. ETA information shared by Burrow was pretty accurate. I assembled both by myself (about an hour each). I have three indoor cats; you'd never know by looking at either sofa. I highly recommend Burrow's Nomad. It's a quality product.

I now have two Burrow sofas, one a loveseat and ottoman and one a large couch and ottoman. Both are so comfy!! My recent purchase is just gorgeous, it is a Range loveseat. The color is beautiful and the fabric is great. Their items are always so well packed and so easy to assemble.

My Nomad sectional sofa arrived earlier than the estimated delivery date. It was well packaged and in flawless condition. The assembly instructions were excellent and mostly easy. The hard part was lining up and attaching the arms. (There were 3 pegs that had to be lined up, and we would get two in line and they would get out of line as we struggled to get the 3rd lined up. That said, we did it ourselves, and my husband and I are both in our early 70s.) Most important, I am very happy with the look and feel of my new sectional! I wanted a firm sofa and it is firm. I really like the charcoal grey upholstery. It goes with everything and is easily brightened up with some decorative pillows.

Sarah was amazing! I had ordered the rabbit installation and found out that the sofa/bed couldn't be delivered to Portland, Oregon. She jumped through hoops to make other arrangements. Also, shout out to Emily for helping on the sale and delivery arrangements!

All communication was organised and all well! Nice materials and design

Great price on an amazing product. These shelves are gorgeous, and are an addition to the ones I already have (plus the console and bookshelf). The quality is exceptional. Shipping was fast and I look forward to putting up my new shelves.