BurneekEmpower your wellness journey with Burneek's innovative temperature engineering. From our Saunas to the Frozeneek plunges, embrace holistic health accessible to all. Transform with advanced, simple-to-use products. Wellness isn't just for the fit; it's for anyone ready to change, feel great, and be the best version of yourself.
Burneek (burneek.com) has 362 customer reviews on Five Star Index, with an average rating of 2.9 out of 5.
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Nicole
The product I purchased is great. A piece was broken and they sent right away. The only thing that I had an issue with was the free cold plunge. It took foreverrrrr but I finally got it. Overall everything is cool.
Response from BurneekAug 16, 2026
Glad to hear everything worked out and that you’re enjoying your purchase! We appreciate your patience with the cold plunge and are happy our team could quickly take care of the replacement part. Thanks for choosing Burneek! – Burneek
Laura P.
We were looking for an affordable easy to put together sauna that provided good results. We did some research about this company and read reviews. This was by far the one we wanted to purchase. The product alone sold itself.
Response from BurneekAug 11, 2026
We're glad Burneek stood out during your research and delivered what you were looking for. Thank you for trusting us with your purchase. Enjoy your sauna! – Burneek
William
The ordering was simple and fast. But because it was around the holidays, so the order took a while to deliver. Once I got the sauna, it was easy to set up and operate. Recommend only using distilled water to prevent any reside in the tank. The heat and humidity are great! I let mine warm up for 10-15 min before getting in.
Response from BurneekJul 22, 2026
Thank you for your review! We're happy to hear you're enjoying your HALO sauna and that the setup was quick and easy. Thank you as well for your patience during the holiday season. We hope you continue enjoying many relaxing sessions! – Burneek
Ken C.
Easy setup. have only had time to use it once it worked great 5 min setup time means it is truly portable
Response from BurneekJul 22, 2026
Thank you for your great review. We're delighted to hear your HALO was so easy to set up and that it delivered exactly the portable experience you were looking for. Knowing you were up and enjoying it in just a few minutes is wonderful to hear. Thank you for choosing Burneek. We hope you enjoy many relaxing sessions wherever you go. – Burneek
Steve P.
Burneek has been responsive to my inquiries. A sauna seemed to be assembled with a wrong part and Burneek sent a warranty replacement that fixed the problem. The only reason of 4 stars and not 5 stars is that it has taken a significant time (weeks and months) to get the products I ordered and replacement part.
Response from BurneekJul 21, 2026
Thank you for sharing your honest feedback. We appreciate your patience throughout the process and are glad we were able to resolve the issue by providing a warranty replacement. It's especially rewarding to know our team remained responsive whenever you needed assistance. We also appreciate your comments regarding the delivery timeline. Feedback like yours helps us continue improving our processes while maintaining the level of support our customers expect. Thank you for choosing Burneek and for placing your trust in us. – Burneek
Reece J.
I overall had a pretty good experience with ordering my sauna from Burneek. I only had a few complaints one of which was shipping time i ordered back in the middle of February and it didn’t arrive till middle of June so a lot longer than I was expecting to wait. It was first delayed a month due to not being able to get a part for the sauna, then after it finally got shipped out to the distributor the package was damaged and had to be sent back. Which I understand that it’s not Burneek’s fault and I’m glad they didn’t send a damaged product, I just was not expecting to wait that long for the sauna to be delivered. Then the other problem I had was the insulation of the sauna. Every part came in perfect condition except the instructions were not great and Burneek had to send me an instructional video which still missed the steps of screwing the bench seat to the leg heater and back wall, but it was kind of implied when there were provided screws and pre drilled pilot holes for those screws in the bench seat so I figured it out. The other issue with insulation that I had was that the door would not go on correctly and attempt after attempt i figured out that the bottom lip of the door was sitting on the foot slats and not the bottom of the solid floor. So what I had to do was unscrew the 4 screws that held the foot slats in and move it back slightly, then rescrewed it back in which allowed more space for the door lip to sit and actually fall into place with there tounge and groove system that they use to hold everything together. Once that was figured out though everything worked perfectly and I have no complaints about how the unit runs! I could not give enough praise to the Burneek support system though! They helped with every step of the way and made sure everything kept in motion. They would respond politely and within 24 almost all of the time when in normal business hours. Before the unit was first shipped out I had ordered a 2 person sauna, as mentioned the shipping was taking too long and I no longer needed a 2 person just a 1 person. So I asked support system if they would be able to change it and they did that no problem and gave a full refund for the difference. They also gave a small refund for the long shipping time which was very appreciative. So overall the unit looks and works amazing for as long as I have had it now, and there is no shade on the product or the brand of Burneek it was just kind of the stuff surrounding it. I appreciate all the help they gave and if I every need a new or larger sauna in the future I would definitely purchase from Burneek again!
Response from BurneekJul 18, 2026
Thank you for taking the time to share such a detailed and balanced review. While we're sorry your order encountered unexpected delays, we truly appreciate your patience and understanding throughout the process. We're especially grateful for your recognition of our support team and their efforts to keep you informed, accommodate your order change, and assist you during assembly. It's wonderful to hear that your sauna is now performing exactly as expected and that you're happy with the final product. Your trust and willingness to choose Burneek again in the future mean a great deal to us. Thank you for being part of the Burneek family. – Burneek
brandon M.
I purchased a sauna awhile back and have really enjoyed my sessions. It’s a great space saving unit. I have it in my bedroom. I like the option of breaking it down and bringing it with me if traveling for a long period of time. Would definitely recommend any sauna from this company.
Response from BurneekJul 11, 2026
Thank you for sharing your experience. We're so glad your sauna has fit so well into your lifestyle. Its portability and compact design are exactly what make it such a great option for enjoying wellness at home or while away. Thank you for your recommendation and for choosing Burneek. – Burneek
Tim C.
The sauna is awesome! Way better than I expected! The cold plunge was garbage!
Response from BurneekJul 7, 2026
Thank you for sharing your feedback. We're delighted to hear you're enjoying the sauna. If there's anything about the cold plunge that didn't meet your expectations or isn't performing as it should, please email [email protected]. Our team will be happy to review your case and help find the appropriate solution. – Burneek
