BurgerkingReviews of burgerking.us

I just wrote a whole review about The New general manager at the burger King in tamarac about how she has terrible customer service skills and a very bad attitude with The customer's, unlike The very nice lady before her. They either need to retrain these people or just hire better workers.

They don’t care about their employees ! Completed a burger king grant application and was denied 3 times by the program specialist talia Gonzalez and of course they are based out of Miami fl go figure gonna consider quitting ! Now and days these jobs are a joke ! Will work you like a slave but when an emergency come about they don’t help !

I am writing a bad review for this store not because of the staff working, however not a very energetic group. But our order was #80 on March 22, 2025 at 4:08 pm. The store is in Eustis, Fl. #1837. First the coke would not work and then no ice. But the meal was cold, bun burger COLD!! Fries were only warm. We were so dissapointed!! We work hard for our income and expect very good food especially at BurgerrKing!! It was not a good experience ,especially when you're very hungry. Please follow up on this complaint, Thank You.ALSO the BURGER was COLD!!

Ordered the $5 Duo meal and thought I was getting a burger and chicken fries and then ordered a soda which I thought came with it. Apparently it did not so instead of telling me the soda was extra, the agent took off the chicken fries and gave me this huge soda that I would not have gotten if it did not come with it. To make matters worse, when I got just my burger and soda I did not want and no chicken fries, I asked where the chicken fries were. He said it came with two things and and I got the soda and burger. This was not made clear to me.... but OK maybe my mistake but when I told him it was not clear, his answer was "read the menu" No apology, I am sorry it was unclear, no empathy, just Read the menu! Poor customer service and poor communication which is the reason why I RARELY go there even though I work in the area! Totally disgusted how far this business has fallen!!

Received my meal - Feels like straight out of refrigerator and upon complain, the rude employee declined to hear me out. Never going to use Burger king ever again.

Please do not put trash or feminine products in our food... we had finished fries from one of your locations, we do not want to get sick because yall want to be careless and it's shameful that yall would put people's life at risk... extremely disappointed, I accept better. Thank you

Hello yes I have ordered from the Burger King app for like the last year but a couple weeks ago I spent $38.07 I did not receive any food nobody contacting me corporate telephone number is disconnected and they wanted to give me $15 for the food I didn't receive do not order food from the website if you going to order you need to go in they are ridiculous and they disrespectful and you can only talk to a computer I will never order from a Burger King website again is horrible they never did bring me my food I asked if they give me my food and my hand and they told me that the food was delivered so please be aware do not order off their website

Today I odered Breafast from BK and when I got there to pick it up, 20 mins waiting for humans at the menu - drove to window anyway - one person inside and they didnt know how to access mobile orders. after 10 mins while they called someone - they came back and said we stopped breakfast 2 mins ago. This is not the first time and more often than not they are out of biscuits. Bk takes money in advance and has not simple refund issue - 2 hours to fix a fast food issue is absurd - charging for food not provided is thievery.