BumperOnlyReviews of bumperonly.com

Fast, easy, and great customer service.

Fast! got it in three days, Smittybuilt M1 delivered as advertised

I had an amazing buying experience. Everyone at bumpersonly.com was amazing. Fast shipping and even reached out to check how the install went.

I purchased a new Ranch Hand FBF175BLR bumper from BumperOnly.com for my new 2017 Ford F250 King Ranch on 9-11-17. I called Mark the sales rep and also Ranch Hand several times to make sure that the new bumper would work with my surround camera and adaptive cruise that comes with my Ford 250 before I purchased. The Ranch Hand website advertises that the bumper is camera ready and sensor ready. The picture on BumperOnly.com for this model number above is not the correct picture. This is why I called several times to check to see if it will work as the website was incorrect. Mark stated that the part number was correct and that my bumper would work with the camera and adaptive cruise. The bumper that was delivered was the correct bumper as shown on the Ranch Hand website. I got the bumper partly installed and discovered that the bumper blocks the camera view and makes the front camera useless. Also the bracket that came with the bumper for the adaptive cruise once installed made had previous from the factory. As the bumper was being installed and we were discovering the problems, I was on the phone with BumperOnly.com and Ranch Hand both trying to resolve the problem. Neither one offered any help and Ranch Hand told me that it works and nothing is wrong but I told her it is obvious that the camera is blocked and adaptive cruise does not work. I even emailed pictures to Mark at BumperOnly.com showing the camera view. I also contacted Bumper Only.com several times by phone and email and the sales rep acted like they would help me to ship back the bumper since it was not like advertised. Later that day while we waited to get a response, the sales rep sent an email that they would not help to ship back the bumper and that I would also be charged a 20% restocking fee. Talk about false advertising and poor customer service. If you are looking for a bumper for a new 2017 Ford 250, DO NOT PURCHASE FROM BUMPER ONLY NOR RANCH HAND, as they will not stand by what they sell you. I have had replacement bumpers on every truck I have owned for over 20 years. So this is not my first experience with bumpers. Have always been pleased with my other bumpers so I was completely shocked how I have been treated during this purchase especially spending around $1,500.00 for the bumper not including installing. My only option now is to take the bumper off and try to just sell it locally. So disappointed.

I love the bumper it looks tough on the truck and is built heavy duty

Good purchase with a great product. Use caution though, FedEx Ground delivered my bumpers and then tried to bill me for a "lift gate" delivery. Had FedEx told me about this upcharge when they scheduled the delivery, I would have told them I had a tractor with the ability to unload a pallet. So far Bumpers Only has made good in dealing with FedEx. Since I do not speak whatever language the FedEx customer service rep was using on the phone when I called to question the bill, I am grateful for that.

Prices are good. 0 for 2 on my orders. first order, got bumper, no brackets. second order, got wiring harness and switch, no lights. 1 month to get bumper on. 2 weeks still not lights. you tell me...

Love my new front bumper - When I decided I wanted the bumper I called and actually talked to a "human". They helped me make sure I got the right bumper at the right price. Now I want a rear bumper to match, and via e-mail I again received excellent service. Can't go wrong with bumperOnly.