Bret K.
Not so free shipping..
Talked with Karen seemed polite checked to see if the bumper was in stock before i ordered. There was 3 in stock so i went ahead and ordered found 4 days later that it was too costly to ship they wanted another $150.00 I live in central Montana not Alaska if they only offer free shipping to adjoining states they should say so. Asked for a refund hope it doesn't take 3 weeks like it did to another customer. My wife suggested i research companies in the future good advice...
Response from BumperOnlySep 4, 2020
Bret, thank you for taking the time to provide us feedback. We sincerely apologize for the bad experience and any inconvenience this has caused. Due to COVID-19, we have been experiencing special challenges, including shipping delays and increased freight costs. Your refund is being processed today. However, kindly understand it will depend on your bank as to when the refund will show up on your account. We appreciate you sharing your experience as this helps us to gauge our business and improve our customer service.

