BumpbabeReviews of bumpbabe.com

Absolutely TERRIBLE customer service. Have been trying for a month to return a "dress" that was too short and can't get even a yes or no answer on if a return can be made. I even reached out directly to customer service multiple times. They ask me the exact same questions and then don't respond back to me. Absolutely do not recommend you shop here Edit (2/12) - I finally received some direction on my return and had accepted a 20% refund for the item, but the company reached out and asked me consider updating this review or delete it, regardless they would provide a full refund. We went back and forth and they acknowledged my concerns. My major issue is that with maternity wear, there is a limited time to utilize & the length of this return process is just not acceptable. I had let them know that I would update my review, but then they told me they were holding my refund until that was complete - so I backed out. I would prefer to let others know my experience and hopefully influence Bumpbabe to work on their return process then to take the refund. If you are planning to shop with them as of the date of my review, I just warn you to make certain items will fit before buying

I would make the cliche comment “if I could give zero stars, I would”. The company REFUSES to let me return an item. They claim they are trying to make it right, but it’s only on the conditions that are convenient to them. I have been trying to return the item for nearly a month. The item is bad quality, poorly done and almost looks unfinished. Extremely large as well. Again, THEY REFUSE RETURNS. Dealing with this people for almost a month, all they can offer is credit in their store or 20% refund. POOR client service. A return should not be this difficult, but they sure make it difficult.

Really poor customer service. I initiated a return 5 days ago and have had to send nearly 20 emails asking for a returns label. The label still has not been sent to me. I have had to escalate the refund with my credit card.