BULQ.comReviews of bulq.com

Smooth transaction. Shipment was fast. Very happy

I can always count on Bulq sending good quality merchandise at good resale value! I have already recoup my purchase price and all of the remainder is pure profit! The shipments are super fast and boxes well packed. I can't wait until I can order another one! Thanks Bulq!

Fantastic experience. Quick shipping, lots of variety in the box.

Not as accurate listing as there used to be. Manifest only lists like 2 things. Quite a few missing pieces that render items useless.

This is a review of 2 order experiences with BULQ. The first time I ordered, I ordered 3 pallets. One scratch and dent and 2 uninspected returns. I understand what uninspected returns means and it was my huge mistake for ever ordering them. Every box had holes in it where all the hardware fell out during transport and was duct taped closed (not over the holes though). There was only one item that was not previously opened. Everything else was either broken beyond repair or missing parts. It’s like they chose every damaged item and gave it to me. Then the missing items were all high price items. So sure send me the broken cheap trash can but leave out the Miele vacuum, Dell monitor, etc. So I think, ok let’s try this again with brand new items. I mean really what can BULQ do to mess this up. Well they can leave out the 19 items that would sell the best and give a profit. Sure the 11 towels are there but not what really matters. I purchased this case specifically for the laundry sorters. This was the response to my concerns: Thank you for providing this information and I apologize for the issues with this lot! This certainly should not have happened and I understand your frustration. Unfortunately, we are unable to send the laundry sorters that are missing from your order. However, I have submitted a claim for these items. The wholesale value of the units in this claim is $38.95. After reviewing your claim, we have issued a partial refund of $55.00 back to your original form of payment. We have also added in a measure of good will in hopes that you will source from BULQ again soon. This is what BULQ says regarding accuracy: We stand behind the accuracy of our manifests, both in terms of condition and composition. If there is a difference greater than 2%, please email us within 7 days of receiving your order. We will get back to you within 1-2 days with next steps. We aim to resolve all disputes efficiently and fairly. While I am sure BULQ considers this credit to be a fair resolution, I do not. Between this order which was 50% incorrect (ridiculous percentage) and the last horrendous experience I am beyond frustrated. When I order a case of 38 items, I expect more than half to be delivered. It seems a bit like fraud to me. BULQ responded with this:Hi! We appreciate your feedback and we sincerely apologize for the inconvenience this has caused! Please reach out to us if you have any questions! I reached out to them when I had the problem. They would not take the merchandise back. I understand that returns would be a huge issue for them. However, when there is a 50% error, I believe exceptions should be made. I wanted a full refund or the missing items. I was told no for both.

My FIRST box from BULQ was okay - not a lot of unusable items - then I went BIG and bought TWO Boxes ~ and SO MUCH is broken and/or Unusable! I tried to get some assistance, but they did not allow much time for getting "all required information" to them - including detialed Photos of the DAMAGED stuff - I have over 50 Photos and was not sure HOW to send - and they cut me OFF ~ said was PAsT Alloted Time for a Claim ~ Hmmmmph ! Won't be buying any MORE ~ find a NEW source somewhere - Hope can recover most of my cost from those 3 boxes I got.

Last 2 out of 3 boxes have been awful last one having 10 pounds of Gak bucket the was open with no lid one before that The box was missing the bigger items dings,sratches, and open package when box was labeled New and sold as New. After complaint 67 dollars back. I gave two stars because the one good box left me breaking even. Truth is if we buy brand new it should be brand new

Paid for a pallet of “new” items and most of it was broken-at least all the valuable items. Also some items had mold on them and had been used. Won’t be using bulq again