BULQ.comReviews of bulq.com

Purchase brand new items only. If there is any problem with items in the order; the problem is immediately corrected by a member of the customer service team. Take a picture of the item or items: send the pictures and a copy of the original manifest to customer service. The issue is resolved in less than 48 hours. Have purchased more than 30 cases from them and never had a problem settling problems. I would prefer all orders be 100% perfect (some are); eliminating the need to interact with customer service. You can expect 5 - 15 items in a case lot of 100 items to have some type of problem. The problems are caused by the packer not following the conditions of the sale outline. (Brand new means package never opened and has all original retail identification - UPC code & descriptive tag). Some of the packers need updated training to resolve the issue.

I ordered unispected returns I know that its called that because its not manifested and not inspected but most of the stuff on 3 of the boxes was unsellable. thank you Also the manifested pallets are not accurate on retail price or even close to retail price.

some of the cases ive got were almost trash broken glass all had missing parts or broke . there should be some that can be used or there is on reason to buy them . and every time i get one it makes me look for new places to get my inventory at other places

Love buying in bulk from bulq. Always know exactly what’s coming. Shipping doesn’t fluctuate whether your buying a pallet or box. Each one has there own price. So you can count on that. No surprise shipping cost. Will purchase again from time to time.

What was good about this product or service overall? Shipping time was decent and as stated Beware of the misleading Sugar Coated 2% Guarantee policy and extremely inflated "original retail values" I contacted support only to find out their 2% accuracy policy is sugar coated. The reality of what their policy is - I bought a Brand New Pallet with a retail of $9800, paid $950. Upon opening the pallet I found that 6 bottles of liquid laundry soap had broken and leaked all over everything. I had roughly $6800 in damaged goods that I was unable to clean up and resale, when I made my claim they take the "per item" price and multiply it by however many damaged items you have regardless of the original retail of the damages. They offered me $68 and some change for my damages. That is 1% of original retail. In the end I paid $950 of about $3,000 worth of product which at that ratio is difficult to turn a profit on. I was looking forward to getting to do business with this company because by all means it looks great but I can not take a chance of losing another pallet and then being insulted by a $68 refund. They are not in the business of retaining customers, they are only looking for a new sucker every day. *Also beware of inflated prices on the "original" retail value. I had bought a few boxes and several items were unmarked knock offs from China that had incredibly inflated retail prices. Another example was a box that had a clearly marked $1 item from target listed as $479 original retail just to mark up the value of the box, when i messaged the company regarding that large error they gave a lame excuse that they aren't responsible for errors...that is a big error and ethically they should have held themselves accountable. There are other companies out there, keep looking and by all means PLEASE Google Bulq Pallet reviews and seek out the honest bad reviews before you waste your money.