BULQ.comReviews of bulq.com

I loved buying from this company, almost $90,000.00 worth of merchandise. I had a package that said it was delivered, but was nowhere to be found. They banned me from buying anything else from their website after I tried filing a claim. Very rude and disrespectful customer service. I never experienced this level of unprofessionalism. Luckily 4 months later my seasonal neighbors from Canada brought my boxes to my doorstep. They were delivered and the owner they leased from had put the packages in their garage. They didn't even try to help me. What a disappointment.

I had some unknown person attempt to buy over $1,100 worth of merchandise from this company fraudulently using my PayPal account. I called them first thing and had refunds to my account within hours. They stopped the orders, refunded the money to me, and seemed like they cared. I last spoke with Brandon who helped with the second refund. PayPal was of no help at all, even claiming that I authorized fraudulent purchases. Needless to say I'm done with PayPal.

they put 1 random item in the manifest that is worth a ton but is actually worth nothing. For example; they will have a pile of broken laptops and it will have a retail value of $7,000 and if you look at the manifest, there are a bunch of broken laptops at a normal retail (but still broken) and then there will be a ladies purse thrown in (un inspected of course) for $3000!!! and they are asking $5000 for the items. ive seen this over and over and over. they do it with all their lots. huge scam.

My experience with Bulq has been great. My most recent boxes have been full of mixed items. I prefer the target boxes they have or have been able to get in the past. Shalonda has been so helpful with customer service. My overall experience has been great. Looking forward to more boxes.

Someone ordered two items from your website using my papal account. I called and emailed your office and informed the representative of my issue. She told me to call PayPal. Your company received one package back from the Atlanta address and canceled the one to my address but never refunded my money or provided me w/ an explanation. PayPal stated the purchases were authorized by me so I’m out of $1000 and nothing to show for it. I’m extremely disappointed and disgruntled.

I’m a long time Bulq buyer. I have purchased both cases and pallets and I can say in all honesty, that Bulq is a great company to buy from. I love that everything is manifested, you don’t see that from too many companies. I especially love that they stand behind their products. I have had instances where items arrived broken, spilled or just missing. Customer service is quick to respond when it’s brought to their attention. I’ve purchased from other liquidation companies and never received the level of customer service that I received from Bulq. They are a great company for people just starting to resell to those who own their own stores. You can feel confident purchasing from them.

Bulq used to be one of my top sources for Product, however recently (last 8 months) the product selection and quality overall has diminished. Prices are way too high on cases, even a highly experienced seller would have a very hard time profiting on most of the listings that have been available. Your core customer, the beginner, & the part time reseller is struggling currently to do business with Bulq because of product selection and very high pricing. When buyers search for a category they want to be presented with lots containing those items, 80% of the lots are mixed with brands and categories that are nowhere near Related to each other. This makes it difficult for sellers to source. A side note, if you don’t live in the central or eastern time zone pallet shipping prices are crazy and make it hard to source any large lots. Your missing a west coast and mountain time zone customer base because of this. Overall the app and transaction experience is the best around hands down - once they improve product selection I’m immediately a buyer again. Just get back to what was working before!

I like ordering new items from BULQ because I can see exactly what I’m ordering. As a reseller you need to know exactly what your buying so it can be profitable for your business. I wish resellers could customize their cases and pallets to fit their reseller style. I love the auctions and the different pallets and cases for small and bigger sellers