customer
Bullymake sent out toys that were…
Bullymake sent out toys that were hazardous to my dog. Sharp edges and poor construction with no give in them (too hard). They signed me up for a subscription despite me only doing a one time order. When I attempted to cancel they initially were accommodating but the next day charged my account and I got a shipping notification. I had to go to my bank and speak to them. The bank was able to do a charge back on the transaction, Bullymake will not get the money. I don’t give a crap what happens to their box when it eventually shows up. They are fraudulent in their business practices and send dangerous chew toys. Avoid these people like the plague. If you have any doubt of the veracity of this review I encourage you to do a search on Facebook of their name and read some of the comments mentioning them. I am far from alone with my experience with them. Also, since I am on a roll. Their shipping in my case was terrible. Fifteen days to get from the Dallas area to Waco. It is a 1.5 hour drive.
Response from BULLYMAKEOct 15, 2025
Hello, we are sorry to hear that you did not have a good experience with Bullymake. We understand that all toy types are not a fit for all dogs, which is why our team strives to work with pet parents to customize box offerings to best suit the unique play style of their pup. We also take the health and safety of the pups we serve extremely seriously and prioritize safe play and encourage working with a vet professional to identify toy types that may work best for your pup. We regret that we didn't get it right for you with your first box, but would appreciate the opportunity to review your experience, understand what might have gone wrong, and make things right. If you are willing, please respond to our TrustPilot request for information and a supervisor will reach out directly via email. We appreciate every opportunity to learn directly from our customers and continually improve the customer experience!


