Kelly Cannavan S.
Not for small dogs! Bad service!
I ordered a one year subscription of toys only which is supposed to last 4-5 toys. Entered my puppies weight as under 30lbs. I received a box with only three large toys for a much larger dog. They did send a fourth toy that was also for a large dog. Customer service was not helpful they only suggested I make changes to my puppies size and the type of toys I want. The settings on my account were already set to the recommended setting they told me to change to. They are still charging a $30 cancellation fee for a service I can’t use. DO NOT purchase if you have a small dog, it’s a waste of money.
Response from BULLYMAKEFeb 20, 2026
Hi Kelly - we are very sorry to hear that you did not have a good experience with us. It is Bullymake's goal to provide a customized experience for you and your pup based on your unique needs and preferences and we are sorry to hear that we missed the mark in your case. Our service leadership would appreciate the opportunity to learn more about what might have gone wrong with your experience and hopefully make it right. If you are willing, please respond to our trustpilot request for information and a supervisor will reach out to you directly via email.