D.Lennon
BE AWARE
BE AWARE! You can't remove your payment details on your own. And the last 4 digits of your card plus the expiry date remain on your account information even after asking customer service to delete your payment details. It doesn't fill the customer with confidence that they can't remove their card details on their own and have to ask for customer assistance to do so. And even when they do, nothing changes on your end and no real visible indication that payment details have been removed at all. My card details are still there. In a world where privacy and personal data is a hot topic, it's honestly pretty poor. Not happy about this at all. I understand that that all cards has been removed from their system (a screen shot was provided). But I'm sorry but the details are still there because their website is rendering them. So they are saved somewhere in a database. I also understand that I can opt to remove all my account details using the bullymake /removal tool. But this is a very handed way to go about the problem. It will in turn mean I will lose access to invoices and billing history and tracking details. I just want to remove my card details from the front-end of the website. Wouldn't have thought it was such a tough ask.


